Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samantha Vega

Rocklin,CA

Summary

Dedicated Office Assistant with over nine successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.

Overview

8
8
years of professional experience

Work History

Sr. Field Office Associate

Aerotek
11.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed smooth processing of onboarding and compliance paperwork to support office productivity.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

Registration Representative

Tanana Valley Clinic
05.2019 - 07.2019
  • Collected demographic and insurance information from patients.
  • Verified insurance benefits, processed payments and issued receipts.
  • Organized, checked and submitted all related paperwork.
  • Provided thorough information about admissions policies, financial requirements and check-in procedures.
  • Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
  • Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.

Lead Guest Service Representative

Gold Rush Inn
01.2017 - 05.2019
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.

Recreational Aide

City Of Sacramento
04.2015 - 01.2016
  • Responded to public inquiries to provide information about programs and facilities.
  • Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
  • Assist customers in reserving parks and fields within the Sacramento county.
  • Created and revised long term contracts with customers,
    contact customers with follow up phone calls and emails, detention filing, money handling etc.
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.

Education

No Degree - General Studies

American River College
Sacramento, CA
05.2011

High School Diploma -

Folsom High School
Folsom, CA
05.2009

Skills

  • Administrative Duties
  • Time Management
  • Data Entry
  • Excel Spreadsheets
  • Office Reception
  • Dedicated Team Player

Accomplishments

  • 354th Fighter Wing Civilian Technician of the Quarter Award 2017
    Recognition as outstanding military and civilian members who demonstrate exceptional duty
    performance, public service, personal character, integrity, initiative and effort to improve themselves
    and/or enhance their unit’s efficiency and effectiveness.

Timeline

Sr. Field Office Associate

Aerotek
11.2019 - Current

Registration Representative

Tanana Valley Clinic
05.2019 - 07.2019

Lead Guest Service Representative

Gold Rush Inn
01.2017 - 05.2019

Recreational Aide

City Of Sacramento
04.2015 - 01.2016

No Degree - General Studies

American River College

High School Diploma -

Folsom High School

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Samantha Vega