Samantha Walker
St. Cloud,FL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating events, organizing and collecting messages to facilitate clear communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Arcade Manager
Funspot America Theme Parks
06.2021 - 09.2023
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Notified technicians of defective machines and recorded malfunctions and repairs to maintain required records.
- Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
- Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
- Minimized theft by maintaining secure cash and other forms of payment control throughout arcade.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Answered guest questions to provide fun game experience.
- Built and established positive relationships with patrons, team members and supervisors.
- Managed inventory and detailed prize orders.
Ride Operator
Funspot America Theme Parks
06.2020 - 03.2021
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Trained new ride operators on safety procedures and ride operations.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Children's Small Group Leader
Cornerstone Family Church
11.2016 - 03.2019
- Created and adapted lesson plans and classroom work to meet students' individual needs
- Communicated student progress and areas needing improvement to parents during parent conferences
- Established and maintained relationships with students, parents, staff and community members
- Assisted with organizing religious activities and services.
- Developed and implemented educational programs for youth.
Education
Bachelor of Science - Clinical Psychology
University of Central Florida
Orlando, FL12.2024
Associate of Applied Science - Psychology Honors
Valencia Community College
Kissimmee, FL06.2020
Skills
- Critical thinking
- Teamwork
- Leadership
- Communication
- Problem Solving
- Performance Management
- Task Prioritization
- Conflict Resolution
- Project Management
- Customer Service
- Good Telephone Etiquette
- Organization and Time Management
Timeline
Arcade Manager
Funspot America Theme Parks
06.2021 - 09.2023
Ride Operator
Funspot America Theme Parks
06.2020 - 03.2021
Children's Small Group Leader
Cornerstone Family Church
11.2016 - 03.2019
Bachelor of Science - Clinical Psychology
University of Central Florida
Associate of Applied Science - Psychology Honors
Valencia Community College
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