Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Watkinson

Saint Hedwig,Texas

Summary

Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity. Extensive knowledge in digital communications and a dedication to serve.

Overview

2
2
years of professional experience

Work History

Medical Records Reviewer

WSFV
10.2024 - Current
  • Reviewed veterans medical records for possible claims and increases.
  • Provided resources to veterans to aid in submitting claims, receiving diagnosis, and writing personal statements, etc.
  • Worked with physical and digital documents in Adobe, Pipedrive, and other viewing platforms to navigate the process and submit findings for clients.

Medical Records Associate

Goodwill
10.2023 - Current
  • Developed training program for the Doc Prep team, which is now company standard, and trained other team members one on one.
  • Work with physical and digital records, to upload STR's to MHS Genesis and others for Veteran Access
  • Prepare records for veterans to request service treatment information, using understanding of medical relevance and record structure.


Customer Service Representative

U-Haul Moving and Storage
09.2022 - 07.2023
  • Walked customers step by step through the online process of requesting and returning services
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions

Education

No Degree - Forensic Psychology

Liberty University
Lynchburg, VA
01-2027

High School Diploma -

University of Texas At Austin
Austin, TX
01-2022

Skills

  • Data Entry
  • Training and Development
  • Creative Problem Solving
  • Efficient and Detail-Oriented
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Quality Control
  • Team-Oriented
  • Courteous with Strong Service Mindset

Accomplishments

  • Valedictorian of Graduating Class
  • Member, Alumni Association in International Thespian Society
  • Honors and Exceptional Recognition in Competitive Theatrical Performances

Timeline

Medical Records Reviewer

WSFV
10.2024 - Current

Medical Records Associate

Goodwill
10.2023 - Current

Customer Service Representative

U-Haul Moving and Storage
09.2022 - 07.2023

No Degree - Forensic Psychology

Liberty University

High School Diploma -

University of Texas At Austin

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Samantha Watkinson