Estela Bundrick
San Antonio,Tx
Summary
A hardworking, reliable, friendly, and compassionate person, focused on going above and beyond to support my team and service my customers/patients. I am trained in the medical field as a medical assistant that can bring the values of quality patient care, confidentiality, and empathetic, as well as being trained in the call center/customer service environment where i can bring world class customer service to each and every call. I am looking for a career where i can work in either field, i enjoy working on the computer, phones, and with people. Motivated to continue to learn and grow in the company that i work with. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Medical Records Reviewer
CSI Companies
San Antonio, TX
11.2021 - Current
- Scanned incoming documentation.
- Supported administration staff with records requests to support patient care.
- Compiled and coded patient data using standard classification systems.
- Documented findings from medical record reviews in accordance with departmental standards.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Assisted in auditing medical records for compliance with legal and regulatory standards.
- Reviewed medical records for completeness and accuracy, updating information as needed.
- Assisted in developing policies and procedures related to medical record review processes.
- Conducted quality assurance reviews of medical records for compliance with state and federal regulations.
- Maintained positive working relationship with fellow staff and management.
- Reviewed patient medical records to ensure accuracy and completeness.
Medical Records Reviewer
QTC Management
San Antonio, TX
12.2019 - 10.2020
- Scanned incoming documentation.
- Kept department clean, organized and professional.
- Pulled patient charts for upcoming appointments.
- Obtained information by contacting appropriate personnel or patients.
- Followed-up with insurance companies and individuals to resolve discrepancies.
- Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
- Assisted veterans with medical records to be able to approve them for disability
Medical Assistant
Texas MedClinic
San Antonio, Tx
10.2018 - 12.2019
- Assisted physicians and clinicians with examinations, procedures, preparation of patients, and vital sign procedures.
- Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical off ices.
- Supported front off ice operations including billing, Diploma for Medical Assisting PERSONAL INFORMATION Detail oriented, always maintain a professional attitude invoicing, scheduling, patient check-in and check out, procedures tracking, reporting, and insurance verification.
- Prepared and maintained all supplies in exam rooms by ordering, distributing, and managing inventory.
- Answered phone calls and scheduled or followed-up on appointments.
- Administered injections and medications, dressed wounds, and collected lab specimens for tests.
Education
Associate of Applied Science - Business Healthcare Administration
Northwest Vista College
High School Diploma -
MARY CARROLL HIGH SCHOOL
Healthcare
THE UNIVERSITY OF TEXAS
KAPLAN (BRIGHTWOOD) COLLEGE
Skills
- ICD-9 coding experience
- Data entry
- work well as a team or independently
- Proper sterilization techniques
- Professional bedside manner
- Documentation procedures expert
- Charting expertise
- Venipuncture and phlebotomy
- Patient skin and nail care
- Understands medical procedures
- HIPAA compliance
- Wound care and irrigation
- Medical billing
- Certified in Basic Life Support (BLS)
- Medical terminology knowledge
- EKG set up and monitoring
- Patient scheduling
- Diagnostic procedures
- Vital sign monitors
- Sterile technique
- Electrocardiography (EKG)
Timeline
Medical Records Reviewer
CSI Companies
11.2021 - Current
Medical Records Reviewer
QTC Management
12.2019 - 10.2020
Medical Assistant
Texas MedClinic
10.2018 - 12.2019
Associate of Applied Science - Business Healthcare Administration
Northwest Vista College
High School Diploma -
MARY CARROLL HIGH SCHOOL
Healthcare
THE UNIVERSITY OF TEXAS
KAPLAN (BRIGHTWOOD) COLLEGE
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