Summary
Overview
Work History
Education
Skills
Career Highlights
Certification
Timeline
Generic

Kim Hayes

Huntington

Summary

Healthcare professional with solid background in managing patient records and data integrity. Known for keen eye for detail and commitment to maintaining high standards of confidentiality and accuracy. Effective collaborator who adapts to changing needs and prioritizes team goals, ensuring smooth workflow in medical settings.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Medical Records Technician

Veterans Health Administration
Huntington, WV
06.2009 - Current
  • Responsible for maintaining the quality of patient records, assigning of appropriate International Classification of Diseases Clinical Modification (ICD), Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS) codes.
  • Reviews record documentation to abstract all required medical, surgical, ancillary, demographic, social, and administrative data.
  • Coding and documentation questions from providers.
  • Adheres to coding practices, guidelines, and conventions.
  • Maintains current knowledge of regulatory and policy requirements affecting coded information.
  • Utilizes the facility computer system and software application to code, abstract, record, and transmit data to the national VA data

Education

Associate's degree - Registered Health Information Technician, Certified Coding Specialist

Mount West Community and Technical College (Marshall University Community and Technical College)
Huntington, WV
06-2006

Skills

  • HIPAA compliance
  • Patient confidentiality
  • Healthcare data analytics
  • Diagnostic coding
  • Clinical documentation improvement
  • Health information systems
  • Information verification
  • Medical billing procedures
  • Medical terminology proficiency
  • Medical records retrieval
  • Customer service
  • HIPAA regulations
  • Written and verbal communication
  • File organization
  • Medical terminology understanding
  • Data entry
  • Medical coding
  • Electronic medical records handling
  • ICD-9 coding experience
  • Work well independently
  • Medical coding practices
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • ICD-10 coding
  • Medical documentation
  • Computer proficiency

Career Highlights

Site Director at Crossroads YMCA in Hammond, IN

Key duties included: 

1. Planning and implementing culturally relevant, developmentally appropriate, and YMCA-aligned program activities.
2. Providing purposeful programming to nurture children, including homework assistance.
3. Adhering to safety and cleanliness standards.
4. Ensuring proper sign-in and sign-out procedures for children, including verifying identification for pick-up.
5. Upholding and teaching the YMCA's core values: Honesty, Caring, Respect, and Responsibility.
6. Maintaining positive relationships and communication with parents.
7. Making systematic observations of each child. Maintaining required program records and ensuring compliance with regulations.

Held Lead Position in Release of Information (ROI) at Perfect Copy in Huntington, WV

Key responsibilities required and included:

1. Expertise in medical records management

2. Quality assurance, and regulatory compliance. 

3. Ensure efficient processing of record requests while safeguarding protected health information (HIPAA)

Certification

  • CPC - Certified Professional Coder

Timeline

Medical Records Technician

Veterans Health Administration
06.2009 - Current

Associate's degree - Registered Health Information Technician, Certified Coding Specialist

Mount West Community and Technical College (Marshall University Community and Technical College)