Samantha Wells
Nassau
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
14
14
years of professional experience
Work History
Front Line Crew Member
The Crisp Cannoli
East Greenbush
04.2025 - 09.2025
- Order taking/filling
- Register/cash handling
- Dining room cleaning
- Dishes
- Maintained cleanliness and organization of workstations daily.
- Assisted customers in selecting products and answering questions.
- Provided excellent customer service at all times.
Sales Associate
Aldi
East Greenbush
11.2022 - 04.2024
- Maintained store cleanliness and organization standards.
- Operated cash register and processed customer transactions.
- Stocked shelves with new inventory and ensured proper placement.
- Assisted customers with product selections and inquiries.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Unloaded delivery trucks and emptied pallets
Concession Server
Sodexo Live!
Hancock
11.2011 - 09.2022
- Served food and beverages to customers in a fast-paced environment.
- Prepared and packaged food items following health and safety guidelines.
- Assisted with unloading delivery trucks when necessary.
- Followed daily checklists to ensure all tasks were completed correctly before end of shift.
- Followed all safety guidelines when operating kitchen equipment such as deep fryers or ovens.
- Greeted customers, took orders and answered questions about menu items.
- Performed opening and closing duties such as cleaning equipment or restocking items.
- Provided excellent customer service by engaging in friendly conversation with guests while taking their order.
- Checked expiration dates on products prior to sale to ensure freshness.
- Assisted with inventory management tasks such as counting stock levels at beginning and end of shifts.
- Processed payments using a cash register and POS system.
- Cleaned and sanitized work surfaces as needed throughout shift.
- Large quantity food preparation
- Grill/Fry cooking
Skills
- Order taking
- Cash handling
- Food preparation
Accomplishments
- Excellent Customer Service Award
Timeline
Front Line Crew Member
The Crisp Cannoli
04.2025 - 09.2025
Sales Associate
Aldi
11.2022 - 04.2024
Concession Server
Sodexo Live!
11.2011 - 09.2022