Samantha White
Spring
Summary
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Collections Specialist
TSI
02.2024 - 11.2025
- Managed collections process to ensure timely recovery of outstanding debts.
- Collaborated with clients to negotiate payment plans and resolve disputes effectively.
- Monitored compliance with federal regulations impacting collections practices and procedures.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated to collect balance in full.
Patient Care Coordinator
Doctors for Women
01.2023 - 06.2024
- Coordinated patient scheduling and managed appointment logistics to optimize clinic workflow.
- Facilitated communication between patients and healthcare providers, enhancing patient satisfaction.
- Implemented electronic health record systems to streamline patient information retrieval and documentation.
- Developed and maintained patient care plans in collaboration with multidisciplinary teams for comprehensive treatment strategies.
Front Office Clerk
Houston Police Dept
06.2021 - 10.2023
- Managed front desk operations, ensuring effective communication with the public and law enforcement personnel.
- Processed incoming and outgoing correspondence, maintaining accurate records of all communications.
- Assisted in scheduling appointments for police officers and coordinating community outreach events.
- Provided administrative support by handling inquiries and directing visitors to appropriate departments.
Administrative Assistant
Loomis Armored US
03.2020 - 05.2022
- Coordinated scheduling and logistics for team meetings and client appointments.
- Managed office supplies inventory and procurement processes efficiently.
- Developed streamlined filing systems to enhance document retrieval and organization.
- Assisted in preparing reports, presentations, and correspondence for management review.
92A Automated Logistical Specialist
Army
09.2018 - 01.2020
- Managed inventory control systems to ensure accurate tracking of supplies and equipment.
- Coordinated logistical operations for transportation and distribution of military materials.
- Developed training programs for junior specialists to enhance team capabilities and efficiency.
- Streamlined supply chain processes, reducing delays in equipment availability and procurement.
- Conducted regular audits of inventory levels to maintain compliance with military standards.
Cashier Team Lead
Panda Express
02.2013 - 09.2018
- Supervised daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored new cashiers, enhancing team performance and operational consistency.
- Implemented cash handling procedures, reducing discrepancies and improving accuracy in transactions.
- Monitored inventory levels, coordinating with management to optimize stock availability and reduce waste.
Education
High School Diploma -
Cienega High School
Tucson, AZSkills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Customer service
- Insurance verification
- Patient care coordination
- Verbal and written communication
- Attention to detail
Timeline
Collections Specialist
TSI
02.2024 - 11.2025
Patient Care Coordinator
Doctors for Women
01.2023 - 06.2024
Front Office Clerk
Houston Police Dept
06.2021 - 10.2023
Administrative Assistant
Loomis Armored US
03.2020 - 05.2022
92A Automated Logistical Specialist
Army
09.2018 - 01.2020
Cashier Team Lead
Panda Express
02.2013 - 09.2018
High School Diploma -
Cienega High School