Samantha White
Valley,AL
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cleaning Supervisor
Cleaning Solutions
Auburn, AL
06.2025 - Current
- Supervised daily cleaning operations for various facilities and environments.
- Trained and mentored cleaning staff on best practices and safety protocols.
- Conducted routine inspections to ensure cleanliness and compliance with standards.
- Communicated with clients to understand their specific cleaning needs and expectations.
- Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
- Ensured that all required health, safety, sanitation regulations are followed by staff members.
Receptionist
SilkMassageSpa
Auburn, AL
07.2024 - 06.2025
- Keep track of cash
- Schedule appointments, make sure everything is correct
- Take phone calls
- Bring people back to their rooms and make sure they are happy
- Check them out and reschedule if necessary
- Maintained a clean and organized reception area to enhance client experience.
- Answered phone calls and addressed inquiries about services and treatments.
- Managed appointment scheduling using the spa's booking system efficiently.
- Greeted clients warmly and created a welcoming atmosphere at the spa.
Cashier
Givorns Foods
Valley, AL
12.2021 - 07.2024
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed refunds for worn, damaged and broken merchandise.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Skills
- Money Handling
- Stocking and Replenishing
- Cleaning and Sanitizing
- Credit and Cash Transactions
- Conflict Resolution
- Customer Service
- Telephone skills
- Scheduling
- Office Experience
- Typing
- Documentation Skills
- Teamwork
- Responsibility
- Dependability
- HIPAA Privacy and Security Regulations
- Chemical handling
- Safety compliance
- Team management
- Time management
- Appointment scheduling
- Effective communication
- Problem solving
- Attention to detail
Timeline
Cleaning Supervisor
Cleaning Solutions
06.2025 - Current
Receptionist
SilkMassageSpa
07.2024 - 06.2025
Cashier
Givorns Foods
12.2021 - 07.2024