Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Wienke

Kerrville

Summary

Dedicated Child Protection Professional with expertise in safety-based decision-making and building trust with families. Proven ability to mentor staff and collaborate with community stakeholders to enhance program success. Prepared for a supervisory role, focused on supporting staff, fostering teamwork, and ensuring long-term safety and stability for children.

Overview

32
32
years of professional experience

Work History

Family Based Safety Services Worker

Texas Department of Family and Protective Service
Kerrville
02.2020 - Current

· Built trust with families while maintaining firm professional boundaries, helping move cases toward safer and more stable outcomes.

· Maintained professional objectivity when working with families while demonstrating empathy and respect for cultural differences.

· Analyzed new information continuously to guide case decisions with a strong focus on child safety and long-term stability.

· Developed collaborative relationships with service providers, schools, law enforcement, Belong, and community partners and used their feedback to strengthen case planning and improve outcomes for families.

· Made case recommendations regarding child removal and placement after thorough assessment and staffing concerns with leadership.

· Used solution-focused questioning techniques to develop realistic family plans that address safety concerns.

· Evaluated parent progress and behavioral change through ongoing engagement, applying professional judgement to assess meaningful change and inform case strategy.

· Documented all casework thoroughly and accurately to ensure case decisions, family dynamics, and safety concerns were clearly reflected in IMPACT.

· Served as Region 8 Lead Mentor, training and coaching seven caseworkers through field work, case consultation, and performance feedback to support their development.

· Guided fellow staff in case direction and documentation to ensure policy compliance.

· Consistently supported units within Region 8B with high or abandoned caseloads, ensuring families were seen on time and policy requirements were met.

· Managed complex caseload demands while maintaining strong documentation, organization, and compliance with policy.

Investigations Specialist

Texas Department of Family and Protective Service
Kerrville
06.2018 - 02.2020
  • Responded swiftly to crisis situations involving potentially abused or neglected children.
  • Conducted thorough investigations into reports of child abuse or neglect, assessing risk of harm.
  • Observed children for signs of injury to identify potential causes of abuse or neglect.
  • Interviewed caregivers, family members, school professionals, medical staff, and law enforcement.
  • Assessed safety and executed necessary actions to protect children from harm.
  • Removed children from caregiver custody to ensure their immediate safety from imminent harm.
  • Documented investigation details meticulously and completed forms accurately to support case resolution.
  • Provided immediate assistance for abuse or neglect cases during on-call shifts.

Medical Receptionist

Manhattan Oral Surgery and Implant Center
Manhattan
06.2016 - 04.2018
  • Welcomed patients in person and via telephone, fostering a positive service experience.
  • Scheduled appointments to enhance patient satisfaction and maximize resource utilization.
  • Prepared and routed referral letters while maintaining accurate medical records.
  • Updated electronic charts and ensured availability of necessary forms for practice operations.
  • Relayed patient concerns to nursing staff, ensuring timely attention to needs.
  • Notified providers of patient arrivals and communicated service delays to maintain schedules.
  • Anticipated patient anxieties to provide comfort during visits.
  • Maintained confidentiality of personal and financial information to protect patient rights.

1st Grade Teacher

Hoke County Schools
Raeford
06.2014 - 08.2015
  • Instructed 19 first grade students at a diverse Title I school in rural North Carolina.
  • Planned and implemented lesson plans aligned with Common Core standards.
  • Established supportive classroom environment that encouraged academic risk-taking and fostered student engagement.
  • Adapted instruction to address diverse student needs effectively.
  • Observed academic and social development to inform instructional practices and build relationships.
  • Collaborated with teachers, administrators, counseling staff, and social workers to address and support diverse student needs.
  • Communicated regularly with parents regarding student progress and classroom behaviors.
  • Tracked and documented student progress using testing, individual education plans, portfolios, grade cards, and communication files to inform instructional adjustments.

Kindergarten Teacher

STAR Academy
Colorado Springs
06.2011 - 08.2012
  • Instructed 26 kindergartners in diverse charter school, fostering an inclusive learning environment in an economically challenged area.
  • Individualized instruction to address varying student needs and promote academic growth.
  • Assessed student knowledge through formal and informal methods to inform instructional strategies.
  • Led grade level staff chair role, facilitating effective communication and collaboration among teaching team.
  • Communicated effectively with parents and staff while maintaining confidentiality of student data.
  • Met deadlines for assessment data, individualized education plans, and grade book management.
  • Contributed insights during weekly staff meetings, enhancing team strategies for student engagement and learning outcomes.
  • Oversaw student safety during drop-off and pick-up times, including supervision in lunchroom and playground.

2nd Grade Teacher

Colorado Springs Charter Academy
Colorado Springs
06.2009 - 07.2011

Managed second grade classroom in Colorado Springs, fostering community and citizenship.

  • Developed nurturing environment fostering questioning and personal growth in students.
  • Outlined clear expectations to promote student exploration and accountability.
  • Guided student behavior through implementation of natural consequences.
  • Facilitated standards-based learning through differentiated instruction tailored to individual student needs.
  • Maintained comprehensive records and tracked data on student progress to inform instructional strategies.

Intelligence Analyst

U.S. Army
Fort Riley North
06.1994 - 12.2001
  • Authored and edited reports in collaboration with US Army Europe commander to inform strategic operations.
  • Evaluated source validity and analyzed trends for strategic decision-making.
  • Delivered critical intelligence outputs by consistently meeting tight deadlines, enhancing decision-making processes.
  • Liaised between US Army Europe and multinational intelligence sources to facilitate information exchange and improve operational coordination.
  • Interacted with upper-level intelligence agencies to gather insights and input.
  • Acquired top secret security clearance, enabling access to sensitive information.
  • Coordinated with subordinate units to ensure accurate completion of security clearance documents.

Education

Bachelor of Science - Elementary Education

Kansas State University
Manhattan, KS
12-2007

Skills

  • Safety and risk assessments
  • Case decision-making
  • Professional judgment and safety interventions
  • Policy compliance
  • Solution-focused interviewing
  • Cultural awareness and family assessment
  • Collaboration with community stakeholders
  • Conflict resolution strategies
  • Written communication for documentation
  • Team leadership in high-pressure environments
  • Staff mentoring and coaching

Timeline

Family Based Safety Services Worker

Texas Department of Family and Protective Service
02.2020 - Current

Investigations Specialist

Texas Department of Family and Protective Service
06.2018 - 02.2020

Medical Receptionist

Manhattan Oral Surgery and Implant Center
06.2016 - 04.2018

1st Grade Teacher

Hoke County Schools
06.2014 - 08.2015

Kindergarten Teacher

STAR Academy
06.2011 - 08.2012

2nd Grade Teacher

Colorado Springs Charter Academy
06.2009 - 07.2011

Intelligence Analyst

U.S. Army
06.1994 - 12.2001

Bachelor of Science - Elementary Education

Kansas State University
Samantha Wienke