Retail management professional with track record of successful store operations and employee mentorship. Known for driving team collaboration and consistently achieving results in dynamic retail environments. Demonstrated skill in inventory control and customer service excellence.
Overview
17
17
years of professional experience
Work History
Store Manager in Training
CVS Pharmacy
10.2023 - 05.2025
Assisted in managing daily store operations and customer service activities.
Supported inventory management by organizing stock and ensuring product availability.
Learned point-of-sale systems to process transactions efficiently.
Collaborated with team members to maintain store cleanliness and organization.
Contributed to visual merchandising efforts by arranging displays attractively.
Engaged in problem-solving discussions to improve store processes and workflows.
Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
Caregiver
Self Employed / State of Texas
03.2021 - 09.2023
Assisted in daily living activities, fostering independence and enhancing quality of life for clients.
Coordinated medical appointments and managed medication schedules to ensure adherence to health protocols.
Monitored health metrics, identifying changes that required immediate attention or intervention.
Maintained accurate records of caregiving activities, supporting compliance with regulatory requirements and care standards.
Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
Store Manager
Starbucks
10.2008 - 03.2021
Managed daily store operations, ensuring smooth workflow and high customer satisfaction.
Trained and supervised staff, fostering a collaborative team environment.
Developed and implemented effective merchandising strategies to enhance product visibility.
Analyzed sales data to identify trends and adjust inventory levels accordingly.
Ensured compliance with company policies and safety standards during daily operations.
Coordinated promotional events to drive foot traffic and increase sales.
Maintained accurate financial records, contributing to budget management and cost control efforts.
Managed inventory control, cash control, and store opening and closing procedures.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Education
Associate of Arts - Philosophy, English Literature
Los Angeles City College
Los Angeles, CA
06-2006
Skills
Employee scheduling
Operational efficiency
Sales-driven merchandise strategy development
Team building skills
Service excellence
Dependable performance
Excellent written and verbal communication
Effective and motivational leadership
Proficient in prioritizing tasks to align with company objectives
Accomplishments
Supervised team of 27 staff members.
Languages
English
Spanish
Timeline
Store Manager in Training
CVS Pharmacy
10.2023 - 05.2025
Caregiver
Self Employed / State of Texas
03.2021 - 09.2023
Store Manager
Starbucks
10.2008 - 03.2021
Associate of Arts - Philosophy, English Literature