HICHAM ZAIM
Round Rock
Summary
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer focused strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Consultant / AMG Brand Ambassador
Mercedes Benz Of Georgetown
03.2016 - Current
- Establishing and maintaining follow-up system, which encourages repeat business and referrals.
- Ensuring that the customers understand the vehicle's operating features, paperwork, and warranty.
- Test drive and explaining F.A.B. of a vehicle (features, advantages benefits) to the customer.
- Developed strong customer relationships, enhancing client retention and satisfaction.
- Trained and mentored junior sales staff, fostering professional development and teamwork.
- Utilized CRM systems to track customer interactions, improving follow-up efficiency and accuracy.
Sales Consultant
Round Rock Honda
01.2014 - 03.2016
- Assisting the clients professionally in selecting a vehicle. Qualifying and attracting the new buyers into the dealership.
- Approaching, greeting, and offering assistance to anyone that enters the dealership.
- Using the consultative sales process to match customers with vehicles suiting their needs.
- Followed up with existing customers to provide additional support and address concerns.
Direct Sales Representative
Time Warner Cable
07.2013 - 10.2014
- Developed strong customer relationships through effective communication and product knowledge.
- Executed sales strategies to consistently meet or exceed monthly sales targets.
- Analyzed customer feedback to identify trends and improve service offerings.
Education
No Degree - Hospitality And Tourism Management
International Institute of Boston
Boston, MA01-2008
Bachelor of Arts Degree - Psychology
Iben Toufail University
Morocco 06-2005
Skills
- Experience with Microsoft Office Suite
- Takes initiative to learn and improve self
- Fluent in Arabic and French
- Strong Communication
- Customer relationship management
- CRM proficiency
- Objection handling
- Time management
Certification
- CSP - Certified Sales Professional
Languages
Arabic
Timeline
Sales Consultant / AMG Brand Ambassador
Mercedes Benz Of Georgetown
03.2016 - Current
Sales Consultant
Round Rock Honda
01.2014 - 03.2016
Direct Sales Representative
Time Warner Cable
07.2013 - 10.2014
No Degree - Hospitality And Tourism Management
International Institute of Boston
Bachelor of Arts Degree - Psychology
Iben Toufail University