Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Wolfe

Brandenburg,KY

Summary

Proven track record in enhancing operational efficiency and safety at UPS Worldport, adept in sorting accuracy and motivating teams. Excelled in fast-paced environments, significantly improving package handling processes. Skilled in both leadership and meticulous attention to detail, consistently achieving and surpassing goals through innovative strategies and a focus on continuous improvement.

Overview

5
5
years of professional experience

Work History

Small Package Sorter

UPS Worldport
03.2024 - Current
  • Demonstrated flexibility by adapting quickly to changes in work schedules or task priorities, ensuring uninterrupted service during peak times or unforeseen circumstances.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Improved small package sorting efficiency by optimizing workstation organization.
  • Reduced manual handling errors through consistent use of barcode scanning technology in the sorting process.

SFS Captain

Altard State
11.2023 - 03.2024
  • Completed floorsets, filled floor, and rang up customers.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
  • Worked with team to achieve sales goals for products.

Ramp Employee

UPS Worldport
08.2022 - 06.2023
  • Enhanced safety standards by conducting thorough inspections of ramp equipment and reporting any potential hazards.
  • Safely guided the belt towards the aircraft, minimizing the risk of accidents or delays
  • Maintained a clean and organized ramp environment, promoting safety and efficiency in operations.
  • Safely operated various types of equipment such as conveyor belts, and tugs.
  • Loaded and unloaded packages without dropping and throwing

Executive Assistant

American Pro Staffing
01.2022 - 06.2022
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.

Cashier

McDonald's
08.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Interior Design

Interior Designers Institute
Newport Beach, CA
05.2025

High School Diploma -

Meade County High School
Brandenburg, KY
05.2021

Skills

  • Sorting Accuracy
  • Speed and Efficiency
  • Package handling
  • Workplace Safety
  • Goal-Oriented
  • Motivating Teams
  • Influencing Others
  • Continuous improvements
  • Coaching abilities
  • Employee Motivation
  • Training and mentoring
  • Communication

Timeline

Small Package Sorter

UPS Worldport
03.2024 - Current

SFS Captain

Altard State
11.2023 - 03.2024

Ramp Employee

UPS Worldport
08.2022 - 06.2023

Executive Assistant

American Pro Staffing
01.2022 - 06.2022

Cashier

McDonald's
08.2019 - 03.2020

No Degree - Interior Design

Interior Designers Institute

High School Diploma -

Meade County High School

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Samantha Wolfe