Samantha Woods
Pensacola
Summary
Dedicated professional with a strong commitment to punctuality and reliability, focused on delivering exceptional results. Eager to embrace new challenges and continuously expand skill sets for personal and professional growth. I am a proactive team player consistently striving for excellence in every endeavor.
Overview
24
24
years of professional experience
Work History
Driver Manager
May Trucking Company
11.2021 - Current
- Oversaw daily dispatch operations for up to 30 drivers; ensuring timely delivery of goods while optimizing route, fueling, and equipment maintenance. Resolved conflicts for Payroll, OCM and acted as a buffer with logistics.
- Coordinated with drivers to address issues in real-time which improves overall performance. Point of contact for up to 500 drivers during coverage hours.
- Trained and mentored new drivers, enhancing team knowledge and performance through effective onboarding practices.
- Developed relationships within each department to ensure levels of high performance and satisfaction.
- Implemented advanced dispatch software and HR/Educational tools from the AS400, Issac, Lytx, and Excel.
Dispatcher
Lucky Cab
01.2020 - 10.2021
- Coordinated dispatch operations for efficient vehicle routing and time service of Public transportation.
- Worked with local organizations such as Lakeview Center and the Center for Sight to set up medically needed transportation for clients
- Managed communication between drivers and clients to ensure accurate trip information and scheduling of maintenance.
Ecommerce Marketing Manager
Lantana
06.2016 - 01.2020
- Developed comprehensive ecommerce marketing strategies to enhance brand visibility and customer engagement.
- Collaborated with other Entrepreneurs to focus on advertising, SEO growth and brand building.
- Designed, trademarked and sourced products as well as handled IP Infringement cases for other sellers.
- Handled EOM accounting, inventory and sales tax payments to the State.
- Analyzed customer data and market trends to inform targeted promotional campaigns and product positioning.
Paralegal
Mary Callaway
02.2002 - 08.2004
- Drafted legal documents including pleadings, motions, and briefs to support case preparation.
- Managed case files and documentation to maintain organization and compliance with court requirements.
- Assisted attorneys in trial preparation by organizing evidence and preparing witness lists.
- Handled Dependency cases for Veterans, Wills, POA, Estate planning and Bankruptcy.
Education
College in Legal Assistant -
Pensacola Junior College
Pensacola, FL05-2003
Skills
- Spanish (1 year)
- English
- Customer service
- Empathy and patience
- Effective communication
- Active listening
Timeline
Driver Manager
May Trucking Company
11.2021 - Current
Dispatcher
Lucky Cab
01.2020 - 10.2021
Ecommerce Marketing Manager
Lantana
06.2016 - 01.2020
Paralegal
Mary Callaway
02.2002 - 08.2004
College in Legal Assistant -
Pensacola Junior College