SAMANTHA Y. ADAMSKI
Fair Oaks,CA
Summary
Guest Service Expert (GSE)
Offering engaging personality and readiness to excel in guest services. Brings understanding of customer satisfaction and effective communication skills. Ready to use and develop interpersonal and organizational skills in [Desired Position] role.
Experienced with guest service management, ensuring high levels of satisfaction and loyalty. Utilizes effective communication and problem-solving skills to address guest needs promptly. Track record of fostering positive guest interactions and improving service standards.
Overview
4
4
years of professional experience
Work History
Guest Service Expert (GSE)
Fair Oaks
08.2024 - Current
- Provided friendly and attentive customer service at the register and dining area
- Ensured accurate order entry and assisted guests with menu questions and special requests
- Delivered orders to tables and checked in with guests to ensure satisfaction
- Maintained dining room cleanliness and restocked supplies during shifts
- Supported team members during busy periods to ensure efficient service flow
Young Adult Peer Support Advocate
Trans Queer Youth Collective
03.2023 - 11.2024
- Facilitated a welcoming and supportive group environment
- Monitored and de-escalated negative or disruptive behaviors
- Provided emotional support and peer guidance to youth participants
- Led group activities, discussions, and community-building exercises
- Distributed informational resources and referrals to community services
Trans Queer Youth Collective Peer Lead Advocate
Trans Queer Youth Collective Peer Lead Advocate
12.2021 - 03.2023
- Hosted and co-led virtual peer support meetings
- Sent reminders and announcements through Discord and internal communication channels
- Welcomed participants and supported positive group engagement
- Recorded attendance and collaborated with support staff during meetings
- Participated in ongoing training and skill development
Education
High School Diploma -
Amador High School
Sutter Creek, CA06.2023
Skills
- Gmail
- Order Entry
- Strong empathy
- Complaint handling
- Cash handling expertise
- Customer service
Websites
Accomplishments
- Youth Support Facilitation: Provided support to 15+ youth monthly, enhancing emotional well-being.
- Community Events Leadership: Led 10 community events
- Customer Service Excellence: Achieved 95% satisfaction in customer service feedback at Fair Oaks.
- Resource Distribution Impact: Distributed 100+ resources, connecting youth to essential services.
Timeline
Guest Service Expert (GSE)
Fair Oaks
08.2024 - Current
Young Adult Peer Support Advocate
Trans Queer Youth Collective
03.2023 - 11.2024
Trans Queer Youth Collective Peer Lead Advocate
Trans Queer Youth Collective Peer Lead Advocate
12.2021 - 03.2023
High School Diploma -
Amador High School
Training / Courses
Youth Mental Health First Aid