SAMANTHA YANNOTTI
Shortsville,USA
Summary
Dedicated Health Technician with a strong background at VA Medical Center, excelling in patient care and food service operations. Proven ability to enhance patient satisfaction through effective communication and attention to detail. Skilled in managing diet orders and ensuring compliance with safety standards, while fostering teamwork and collaboration in fast-paced environments. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Health Technician
VA Medical Center
Canandaigua, USA
06.2021 - Current
- Puts diet orders into the computerized system- knowledge of CPRS
- Understanding certain medical terminology
- Schedules pick up times with food trucks for locations like Calkins Road
- Advises supervisor of any special orders or changes needed that may impact food production, including instances when substitutions are needed due to food preferences
- Takes appropriate action to maximize patient satisfaction with meal service
- Answers questions and provides information about menu and food items
- Select menus with patients who are able to make a choice of what they want to have for meals
- Prints lists, reports, labels and tray tickets following established local procedures
- Completes quality monitors to ensure food items/menu selections for regular and therapeutic diets are prepared and served appropriately (i.e. accuracy, timeliness, appearance, and temperature, dysphagia food testing)
Food Service Worker
VA Medical Center
Canandaigua, USA
02.2018 - 06.2021
- Trayline- able to be on the station needed for the day to get trays sent to their proper floors
- Prep- doing what was assigned to for the day such as salad station ect.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responsible for diet accuracy- understanding the diets and following whats on the ticket
- Nourishment's- making bags for sn3, delivering nourishment's to each floor with proper numbers and documenting it, cleaning the refrigerators, checking dates and rotating items
Skills
- Patient care
- Customer service
- Teamwork
- Strong computer skills
- Time management
- Excellent communication
- Effective communication
- Organizational skills
- Attention to detail
- Teamwork and collaboration
- Strong work ethic
Accomplishments
Outstanding performance based evaluations three years in a row
Timeline
Health Technician
VA Medical Center
06.2021 - Current
Food Service Worker
VA Medical Center
02.2018 - 06.2021