Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Samantha Yi

Parsippany,NJ

Summary

Results-driven retail associate recognized for reliability and punctuality. Expert in fostering positive experiences through effective communication and problem resolution, while adhering to company policies. Knowledgeable in visual tactics and art history, and effective in communicating ideas regarding these topics. Willingness to learn and grow in a changing environment with new expectations.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

TJX Companies
10.2022 - Current
  • Organize merchandise displays, optimizing visual appeal and inventory management.
  • Process hundreds of imported products before they hit the sales floor, ensuring proper ticketing and sensor procedures.
  • Promote sales and credit cards with enthusiasm and have obtained many approved card applications.
  • Help customers with finding and selecting products, and provide a welcoming and quick experience at check out.
  • Ensure proper transaction procedures while at the register.
  • Planning product placement and store structure.
  • Train new hires on multiple procedures and/or protocols throughout the store.
  • Handle returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Develop strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Bachelor of Arts - Visual Arts

Montclair State University
Montclair, NJ
05-2028

Skills

  • Customer service and engagement
  • Problem-solving
  • Teamwork and collaboration
  • Retail sales
  • Reliability and punctuality
  • Product knowledge
  • Professional appearance
  • Stocking and receiving
  • Store maintenance
  • Phone etiquette
  • Policy and procedure adherence
  • Display setup

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Exploring various forms of art, such as sculpture, traditional 2D mediums, and photography, to nurture creativity and personal growth
  • Fashion

Timeline

Retail Sales Associate

TJX Companies
10.2022 - Current

Bachelor of Arts - Visual Arts

Montclair State University