Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Samantha Zamora

Las Vegas,NV

Summary

I have experience working in customer service with knowledge of retail atmosphere, training in cash handling, interacting with consumers and satisfying their needs, as well as bringing enthusiasm and dedication to any environment.

Knowledgeable in the automotive industry and working together with all your resources and vendors to find the best product for your customer. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

I have obtained a Bachelor’s degree in Sociology and I am motivated to take on any opportunities presenting itself allowing me to utilize my skills and become more efficient in the workplace. I seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Reconditioning Associate

CarMax
09.2022 - Current
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Cleaned and polished vehicle interiors and exteriors to high standards.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Repair any interior defects the car may have such as tears in seats, chips in windshield, and headlight restoration.

Supply Associate

CarMax
07.2019 - 09.2022
  • Responsibilities include ordering parts for every vehicle that needs maintenance
  • Calling different vendors to see what the best price and delivery of that part vehicle is
  • Receiving parts in the system and allocating them to the appropriate vehicle
  • Working with technicians to ensure the correct part is ordered to avoid returning to the vendor
  • Making off lot trips to different dealerships for vehicle or part pick up.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Sales Lead

New York And Company
07.2014 - 07.2019
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.
  • Performed inventory control procedures to manage stock.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Sales Advisor

H&M
07.2013 - 02.2014
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Bachelor of Science - Sociology

California State University Northridge
Northridge, California
05.2019

Associate of Science - Sociology

Antelope Valley College
Lancaster, California
05.2017

High School Diploma -

Quartz Hill High School
Quartz Hill, California
05.2013

Skills

  • Vehicle Detailing
  • Interior and Exterior Cleaning
  • Detail Orientation and Accuracy
  • Time Management
  • Strong Team Contribution
  • Customer Service
  • Adaptable and Flexible

Additional Information

  • Hobbies & Interests · , Member of the National Honor Society of Leadership and Success · Member of the Golden Key Honor Society

Timeline

Reconditioning Associate

CarMax
09.2022 - Current

Supply Associate

CarMax
07.2019 - 09.2022

Sales Lead

New York And Company
07.2014 - 07.2019

Sales Advisor

H&M
07.2013 - 02.2014

Bachelor of Science - Sociology

California State University Northridge

Associate of Science - Sociology

Antelope Valley College

High School Diploma -

Quartz Hill High School
Samantha Zamora