Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Zilberman

Phoenix,AZ

Summary

Seeking a position where I can apply my skills and qualities to provide excellent customer service, maintain organization, and embrace new challenges with dedicated perseverance and a commitment to continual learning.

Overview

6
6
years of professional experience

Work History

Lash Extension Artist | Owner

LashedxSamLiz
05.2024 - Current
  • Provide custom eyelash extensions, delivering personalized looks while maintaining natural lash health.
  • Consult with clients on lash styles and aftercare, building a loyal client base through exceptional service.
  • Manage all aspects of the business, including scheduling, client records, payments, and maintaining a clean, safe work environment.

Hourly Manager, Expo, Server, and Food Runner

Thirsty Lion
08.2022 - Current
  • Supervise restaurant operations, ensuring efficient service and customer satisfaction.
  • Manage cash transactions, balance cash drawers, and oversee POS system operations (Toast).
  • Train team members on food running, expo roles, and service standards.
  • Collaborate with kitchen and service staff to ensure accurate order delivery and proper dish presentation.
  • Upsell menu items to increase revenue, while maintaining deep menu knowledge to provide tailored recommendations.

Granting Intern

Make-A-Wish Arizona
05.2022 - 08.2023
  • Supervised and guided a team of baristas during assigned shifts, ensuring smooth operations and exceptional customer service.
  • Trained new baristas on coffee brewing techniques, beverage preparation, and customer interaction, fostering a knowledgeable and skilled team.
  • Provided excellent customer service by taking orders, answering questions, and suggesting menu items based on customer preferences.
  • Resolved customer complaints or concerns promptly and professionally, ensuring a positive and satisfying experience.

Seasonal Receptionist

Deborah J Miller
05.2019 - 08.2019
  • Greeted visitors and clients, providing a welcoming and professional first impression.
  • Managed phone lines, scheduled appointments, and assisted with day-to-day administrative tasks.
  • Maintained office organization, including filing, data entry, and handling correspondence.
  • Supported staff with clerical duties, ensuring smooth and efficient office operations throughout the summer season.

Education

Bachelor of Science - Business Entrepreneurship, Philosophy

Arizona State University
Tempe, AZ
08.2023

Skills

  • Effective communication skills
  • Strong intrapersonal skills
  • Commitment to maintaining a growth mindset

Timeline

Lash Extension Artist | Owner

LashedxSamLiz
05.2024 - Current

Hourly Manager, Expo, Server, and Food Runner

Thirsty Lion
08.2022 - Current

Granting Intern

Make-A-Wish Arizona
05.2022 - 08.2023

Seasonal Receptionist

Deborah J Miller
05.2019 - 08.2019

Bachelor of Science - Business Entrepreneurship, Philosophy

Arizona State University

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Samantha Zilberman