Summary
Overview
Work History
Education
Skills
Timeline
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Madison Rooney

Sapulpa,OK

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

9
9
years of professional experience

Work History

Esthetician - Lash Extension Artist

Whimsical Willow Spa
Sapulpa, OK
11.2018 - 12.2021
  • Performed eyelash extensions, refills, and removals in accordance with industry standards.
  • Educated clients on proper aftercare techniques for lashes.
  • Maintained inventory of all supplies needed for lash services.
  • Upsold additional beauty treatments such as facials, waxing.
  • Created a welcoming atmosphere for clients by providing excellent customer service.

Esthetician

Berkshire Salon and Day Spa
Broken Arrow, OK
04.2017 - 11.2018
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Greeted clients upon arrival to spa and provided information about services offered.
  • Educated clients on proper skin care techniques according to individual needs.
  • Attended continuing education courses related to esthetics industry advancements.

Server

Indian Springs Country Club
Broken Arrow, OK
08.2015 - 04.2017
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Release Specialist Mortgage Servicing

Novad Consulting
Oklahoma City, OK
05.2013 - 08.2015
  • Facilitated the application process by gathering documentation and verifying accuracy of information.
  • Facilitated efficient processing of loan applications by collaborating with underwriters and processors.
  • Identified areas where improvements could be made in order to enhance efficiency within the organization's operations.

Education

Esthetics Liscense -

Clary Sage College
Tulsa, OK
01-2017

Skills

  • Microsoft Office
  • Social Media Marketing
  • Appointment Scheduling
  • Client Retention Strategies
  • Relationship Building
  • Clear Communication
  • Goal Setting
  • Leadership
  • Time Management
  • Problem Resolution
  • Analytical Thinking
  • Customer Relations
  • Training & Development
  • Computer Skills

Timeline

Esthetician - Lash Extension Artist

Whimsical Willow Spa
11.2018 - 12.2021

Esthetician

Berkshire Salon and Day Spa
04.2017 - 11.2018

Server

Indian Springs Country Club
08.2015 - 04.2017

Release Specialist Mortgage Servicing

Novad Consulting
05.2013 - 08.2015

Esthetics Liscense -

Clary Sage College

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Madison Rooney