Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Caregiver
Reserve (Solera)
Austin Tx
04.2024 - 01.2025
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with dressing guidance, grooming.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Caregiver
Maravilla (SRG)
Austin Tx
02.2022 - 04.2024
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with dressing guidance, grooming, meal preparation.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Clerk
Internal Revenue Service, IRS
Austin , TX
05.2021 - 02.2023
Reviewed source documents to locate required data for entry.
Identified, corrected and reported data entry errors.
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Documented data entry completions in corresponding logbooks.
Followed company's strict rules and procedures to maintain data integrity and confidentiality.
Vcode- Verify and correct Scanned documents. Reported any issues to supervisor.
Prepared and processed import and export documentation.
Verifying and stamping correct DLN's on documents.
Prepping and verifying address for mail outs.
Correspondence for QR on mail backs.
Customer Service Representative
Continuum Global Solutions
Dallas, TX
07.2020 - 08.2020
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.