Samantha Burt
Houston
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
8
8
years of professional experience
Work History
Office Manager
Monarch Reporting, Inc.
Hitchcock, TX
09.2021 - Current
- Streamlined office operations by implementing efficient scheduling and resource allocation practices.
- Coordinated communication between departments to ensure project alignment and timely updates.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Developed and maintained filing systems to enhance document retrieval and organization.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Lifeguard and Swim Instructor
City Of Pearland
Pearland, Texas
01.2018 - Current
- Attentively monitored swimmers to identify distress.
- Monitor the safety of all guests in and around the swimming pool.
- Provided guidance on swimming techniques to enhance patrons' skills. with patrons on swimming techniques and strength training.
- Checked water readings every two hours to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Oversaw maintenance of pump room equipment and chemical levels for safety. of pump room and chemicals and immediately contact management and facility attendants for issues requiring prompt attention.
- Enhanced customer satisfaction by greeting all pool patrons courteously and promptly resolving issues.
- Monitored water readings every two hours to maintain safe chemical levels and prevent potential illnesses among patrons.
- Provided tailored swim instruction to patrons of various ages, fostering confidence, strength, and skills in a supportive environment.
Certified Tanning Consultant
Palm Beach Tan
Houston, Texas
07.2019 - 04.2020
- Educated clients on the health and safety of tanning facilities and procedures.
- Educated clients on health and safety standards of tanning facilities and procedures, promoting informed decision-making.
- Sold products and packages, enhancing overall client experience and contributing to salon profitability.
- Utilized personal and professional networks to identify, acquire, and manage new clients.
- Provided staff mentoring to enhance performance.
- Maintained clean and stocked front counter area.
- Remained alert to problems or health issues of clients and competently responded.
- Entrusted to handle confidential and sensitive situations in a professional manner.
- Assessed client needs and delivered tailored services to ensure well-being and satisfaction.
Education
Bachelor of Arts - English Literature
University of Houston
Houston, TX08-2021
Skills
- Office management
- Group instruction
- Calendar management
- Customer service
- Inventory control
- Self-motivated
- Quick learner
- Attention to detail
- Computer skills
- Office coordination
- Adaptability
- Administrative support
- Oral and written communication
- Accounts payable
- Instructional skills
- Document management
- Supply chain oversight
Affiliations
Sigma Kappa Sorority Alumnae
- Elected Vice President of Finance (Treasurer)
- Create budgets for the chapter
- Track and organize chapter spending
- Monitor members' payments
- Administer financial suspension
- Create payment plans for members
- Authorize funds for committee use
- Work closely with a financial advisor
- Elected Philanthropy Chairwoman
- Monitor members' service hours
- Plan community service projects
- Coordinate with local organizations
Timeline
Office Manager
Monarch Reporting, Inc.
09.2021 - Current
Certified Tanning Consultant
Palm Beach Tan
07.2019 - 04.2020
Lifeguard and Swim Instructor
City Of Pearland
01.2018 - Current
Bachelor of Arts - English Literature
University of Houston
Volunteerism
Brazoria County CERT and MRC (2011-Present)
TTU Raiders Helping Others (2016-2017)
Sigma Kappa Sorority (2018-2021)
Houston Food Bank (2018-Present)