Samantha C. Batista
Colorado Springs,CO
Summary
I am dedicated and versatile with a strong background in behavior support and client care, coupled with experience in logistics and technical training. I am strongest in empathic jobs, I connect well with people and am always looking to learn more.
As a Registered Behavioral Technician, I have successfully implemented individualized behavior intervention plans, collaborated with multidisciplinary teams, and effectively utilized Applied Behavior Analysis techniques to reduce maladaptive behaviors. In customer-facing roles as a Delivery Driver & Kitchen Assistant, I prioritized customer satisfaction through timely and accurate deliveries while maintaining a positive attitude in fast-paced environments.
Additionally, my tenure as an AFM with Amazon Robotics as well as a Learning Trainer underscores my ability to adapt quickly, troubleshoot effectively, and contribute to team development and performance. With proficiency in behavior support, crisis management, and technical training, I am poised to excel in roles that require a blend of interpersonal skills, problem-solving, and adaptability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
Family Support Center Specialized Autism Services
2023.03 - Current
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams for comprehensive client care and improved outcomes.
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Provided compassionate care while addressing clients'' unique needs and preferences.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Improved communication skills among clients through targeted social skills training interventions.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Delivery Driver and Kitchen Assistance
Pies And Grinders
2022.11 - 2022.11
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
- Ensured compliance with health regulations by maintaining proper food handling techniques and sanitation procedures during all tasks.
Amazon Robotics & Learning Trainer
Amazon DEN4 Fulfillment Center
2021.07 - 2022.10
- Performed diagnostics, troubleshooting, and routine maintenance. I joined the building during launch and within a couple months I worked my way up to a learning trainer position and helped develop and build the team responsible for supporting Amazon robotics floor health.
- Communication and teamwork are of great importance and regularly utilized.
- Collaborated with management to develop targeted training programs for improved employee performance.
- Utilized data-driven approaches to assess trainee progress and tailor future lessons accordingly.
- Mentored new trainers, sharing best practices and supporting their professional growth.
- Facilitated team-building exercises to foster a positive work environment and improve collaboration among staff members.
Education
High School Diploma -
Air Academy High School
United States Air Force Academy, 6910 Carlton Dr, 05.2021
Skills
- Behavior Support Plans
- Group Instruction
- Social Skills Development
- Crisis Management, Works well during stressful situations
- Prompting Techniques
- Natural Environment Training
- Functional Communication Training
- Reinforcement Strategies & Discrete Trial Training
- Collaborative
- Creative
- Quick Visual Learner & Adaptable
- Organized
Certification
Registered Behavioral Technician
Event Planning Certification
Languages
American Sign Language
Limited Working
References
References available upon request.
Timeline
Registered Behavioral Technician
Family Support Center Specialized Autism Services
2023.03 - Current
Delivery Driver and Kitchen Assistance
Pies And Grinders
2022.11 - 2022.11
Amazon Robotics & Learning Trainer
Amazon DEN4 Fulfillment Center
2021.07 - 2022.10
High School Diploma -
Air Academy High School
Registered Behavioral Technician
Event Planning Certification
Similar Profiles
Berlynn ButlerBerlynn Butler
Direct Support Professional at Specialized Support ServicesDirect Support Professional at Specialized Support Services
KELLI CATALANOKELLI CATALANO
Registered Behavior Technician at Autism Home Support ServicesRegistered Behavior Technician at Autism Home Support Services
Jaemeca LeonenJaemeca Leonen
Autism Youth Support Specialist at Society for Autism Support and ServicesAutism Youth Support Specialist at Society for Autism Support and Services