Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Samantha C. Batista

Samantha C. Batista

Colorado Springs,CO

Summary

I am dedicated and versatile with a strong background in behavior support and client care, coupled with experience in logistics and technical training. I am strongest in empathic jobs, I connect well with people and am always looking to learn more.


As a Registered Behavioral Technician, I have successfully implemented individualized behavior intervention plans, collaborated with multidisciplinary teams, and effectively utilized Applied Behavior Analysis techniques to reduce maladaptive behaviors. In customer-facing roles as a Delivery Driver & Kitchen Assistant, I prioritized customer satisfaction through timely and accurate deliveries while maintaining a positive attitude in fast-paced environments.


Additionally, my tenure as an AFM with Amazon Robotics as well as a Learning Trainer underscores my ability to adapt quickly, troubleshoot effectively, and contribute to team development and performance. With proficiency in behavior support, crisis management, and technical training, I am poised to excel in roles that require a blend of interpersonal skills, problem-solving, and adaptability.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Registered Behavioral Technician

Family Support Center Specialized Autism Services
03.2023 - Current
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Collaborated with multidisciplinary teams for comprehensive client care and improved outcomes.
  • Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
  • Supported clients in achieving their goals through consistent data collection and analysis.
  • Provided compassionate care while addressing clients'' unique needs and preferences.
  • Increased client engagement by employing creative and age-appropriate activities during sessions.
  • Improved communication skills among clients through targeted social skills training interventions.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.

Delivery Driver and Kitchen Assistance

Pies And Grinders
11.2022 - 11.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Verified accuracy of all deliveries against order forms.
  • Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
  • Ensured compliance with health regulations by maintaining proper food handling techniques and sanitation procedures during all tasks.

Amazon Robotics & Learning Trainer

Amazon DEN4 Fulfillment Center
07.2021 - 10.2022
  • Performed diagnostics, troubleshooting, and routine maintenance. I joined the building during launch and within a couple months I worked my way up to a learning trainer position and helped develop and build the team responsible for supporting Amazon robotics floor health.
  • Communication and teamwork are of great importance and regularly utilized.
  • Collaborated with management to develop targeted training programs for improved employee performance.
  • Utilized data-driven approaches to assess trainee progress and tailor future lessons accordingly.
  • Mentored new trainers, sharing best practices and supporting their professional growth.
  • Facilitated team-building exercises to foster a positive work environment and improve collaboration among staff members.

Education

High School Diploma -

Air Academy High School
United States Air Force Academy, 6910 Carlton Dr,
05.2021

Skills

  • Behavior Support Plans
  • Group Instruction
  • Social Skills Development
  • Crisis Management, Works well during stressful situations
  • Prompting Techniques
  • Natural Environment Training
  • Functional Communication Training
  • Reinforcement Strategies & Discrete Trial Training
  • Collaborative
  • Creative
  • Quick Visual Learner & Adaptable
  • Organized

Certification

Registered Behavioral Technician

Event Planning Certification

Languages

American Sign Language
Limited Working

References

References available upon request.

Timeline

Registered Behavioral Technician

Family Support Center Specialized Autism Services
03.2023 - Current

Delivery Driver and Kitchen Assistance

Pies And Grinders
11.2022 - 11.2022

Amazon Robotics & Learning Trainer

Amazon DEN4 Fulfillment Center
07.2021 - 10.2022

High School Diploma -

Air Academy High School

Registered Behavioral Technician

Event Planning Certification

Samantha C. Batista