Samantha Erin Morrison
Boca Raton,FL
Summary
Organized Supervisor offers history of empowering leadership and team training. Coordinates and oversees workflows and manages scheduling to meet business demands. Committed to team safety, satisfaction and retention.
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician
Hopebridge Autism Therapy Center
Jeffersonville, IN
04.2024 - 08.2024
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
Supervisor
Ross dress for less
Clarksville, Indiana
03.2022 - 04.2024
- Helped team meet targets by keeping stock levels optimized and coordinating necessary resources to support employees' needs
- Improved team performance by offering direction and hands-on support
- Verified employee performance, checking each job and retraining or disciplining to correct problems
- Tracked employee performance to determine areas of strength and improvement
- Monitored numerous employee activities and assigned tasks to cover demand
- Led teams through onboarding process for swift integration into daily operations
- Delivered high quality training for new team members
- Communicated team priorities by leading meetings and giving presentations
- Executed daily opening and closing procedures to company standard.
Cashier
Sam's Club
Clarksville, Indiana
03.2023 - 06.2023
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
- Offered customers information about upcoming promotions and available items
- Provided information to customers on products or services
- Engaged customers in pleasant conversation while completing cash register transactions
- Promoted loyalty programs and store cards.
Shipping And Receiving Assistant
Orion Whole sale
Jeffersonville, Indiana
01.2021 - 03.2023
- Maintained accurate tracking system covering shipping and receiving transactions
- Reconciled shipping invoices and receiving reports to verify count accuracy
- Staged merchandise by department, marked appropriately for placement in facility and delivered merchandise to different destinations
- Handled departmental packages and mail to facilitate [Type] operations
- Examined outgoing shipments for issues, meeting company specifications
- Received, unloaded and processed deliveries at [Type] location
- Pulled and prepared products for shipments by operating cherry pickers or reach trucks.
Certified Nursing Assistant
Beehive Homes
Georgetown, Indiana
01.2020 - 03.2021
- Improved patient quality of life by assisting with daily living activities
- Protected patients by monitoring conditions and promptly reporting problems to RNs
- Kept patients clean, dry, and properly cared for under direction of registered nurses.
Front Desk Receptionist
Head rush hair studios
Buford, Georgia
01.2018 - 03.2018
- Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
- Collected payments for services and updated accounts to reflect new balances
- Supported professional appearance of office areas by keeping front desk clean and orderly.
Education
New Albany highschool
New Albany, Indiana06.2012
Skills
- Department organization
- Policy enforcement
- Team building
- Inventory control
- Staff discipline
- Strong communication
- Problem-solving
- Team work
- Ability to multitask
- Decision making
- Customer Service
- Behavior Reduction Strategies
- Reinforcement Systems
- Verbal Behavior
- Collaboration with Professionals
- Autism Spectrum Disorder Knowledge
- Functional Communication Training
- Discrete trial teaching
- Natural Environment Training
- Social Skills Development
- Prompting Techniques
- Visual supports
- Individualized Treatment Planning
- Data Collection
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
04.2024 - 08.2024
Cashier
Sam's Club
03.2023 - 06.2023
Supervisor
Ross dress for less
03.2022 - 04.2024
Shipping And Receiving Assistant
Orion Whole sale
01.2021 - 03.2023
Certified Nursing Assistant
Beehive Homes
01.2020 - 03.2021
Front Desk Receptionist
Head rush hair studios
01.2018 - 03.2018
New Albany highschool