Samantha Jo Gager
Holland,MI
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Instructor position to help launch career while achieving company goals. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
8
8
years of professional experience
Work History
Associate
Down the Hatch/Port Sheldon Party Store
Holland, MI
05.2020 - Current
- Responsible for cooking food and stocking shelves while assisting customers at both the food counter and register
- Primary customer interface
- Checking in deliveries and filling out product orders
- Processed shipments received from vendors according to established protocols.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Trained new associates on store operations, policies, and procedures.
- Provided customer service support for inquiries, complaints, and returns.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Handled incoming calls from customers regarding orders or other inquiries.
- Built relationships with customers by providing friendly customer service.
Coach
West Ottawa District
03.2020 - Current
- Coaching Water Polo for both Middle School coed and High School Girls teams
- Coaching Age Group level (8 and under to 16 and up) for the West Ottawa Swim team
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Assessed physical condition of athletes to determine readiness for competition.
- Encouraged players with positive reinforcement during game play or practice sessions.
- Implemented team practice, meeting and game schedules and communicated important information to players, staff and families.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
Associate
Bath and Body Works
Erie, PA
08.2018 - 02.2019
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Performed cash register functions accurately and efficiently.
- Processed payments using point-of-sale systems.
Receptionist
Tan Vision
Holland, MI
06.2016 - 08.2018
- Check supplies to ensure adequate availability, and order new supplies when necessary
- - Clean facilities such as beds or rooms
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Responsible for feeding, coaching, chauffeuring, creativity and love of 4 children ages 7-13 - Transport children to schools, social outings, and medical appointments - Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts, to encourage intellectual development of children
Injection molding machine operator
Royal Technologies Corporation
04.2017
Education
High School Diploma -
West Ottawa High School
Holland, MI06.2017
Some College (No Degree) - Plastics Engineering Technology
Pennsylvania State University Erie, The Behrend College
Erie, PASkills
- Lifeguard Certified
- Data Entry
- Cash Handling and Able to count and provide change without the use of a computer or calculator
- Attention to Detail
- Relationship Building
- Proficient skills in Microsoft
Timeline
Associate
Down the Hatch/Port Sheldon Party Store
05.2020 - Current
Coach
West Ottawa District
03.2020 - Current
Associate
Bath and Body Works
08.2018 - 02.2019
Injection molding machine operator
Royal Technologies Corporation
04.2017
Receptionist
Tan Vision
06.2016 - 08.2018
High School Diploma -
West Ottawa High School
Some College (No Degree) - Plastics Engineering Technology
Pennsylvania State University Erie, The Behrend College
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