Samantha L Ingram
Westchester,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Import Specialist
BOC International
05.2019 - 07.2025
- Assisted in processing import documentation for compliance with regulations.
- Supported tracking shipments through logistics software systems.
- Maintained organized records of imported goods and related transactions.
- Contributed to team meetings discussing process improvements for efficiency.
- Coordinated logistics for successful importation of high-value merchandise, ensuring proper handling and transportation arrangements were made.
- Coordinated customer service operations, ensuring timely resolution of inquiries and complaints.
- Resolved customer inquiries through phone and email, ensuring prompt and accurate responses.
- knowledge of cargo wise system
Export Specialist
CEVA Logistics Inc.
01.2017 - 10.2018
- Coordinated export documentation and compliance, ensuring adherence to international trade regulations.
- Managed logistics operations for efficient shipment scheduling and tracking across global supply chains.
- Analyzed shipping routes to optimize delivery times and reduce transportation costs effectively.
- Developed strong relationships with customs officials and freight forwarders to facilitate seamless clearance processes.
- Coordinated cross-functional teams to expedite shipments and resolve any issues promptly.
Certified Nursing Assistant
Alden Estates
12.2011 - 12.2016
- Assisted patients with daily living activities, fostering independence and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided compassionate care while maintaining a safe and clean environment for patients.
- Educated patients and families on health management, enhancing understanding of care plans.
- Implemented infection control measures, contributing to improved patient outcomes and safety standards.
Education
Morton West High School
Berwyn, ILSkills
- Customer service
- Computer skills
- Office administration
- Microsoft programs
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Clerical support
- Effective customer service
- Critical thinking
- Strong problem solver
Timeline
Import Specialist
BOC International
05.2019 - 07.2025
Export Specialist
CEVA Logistics Inc.
01.2017 - 10.2018
Certified Nursing Assistant
Alden Estates
12.2011 - 12.2016
Morton West High School
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