Samantha (Sam) Martinez
62125 County Line Road,OR
Summary
A motivated and adaptable professional with experience in a range of customer service roles. Excelled in fast-paced environments, demonstrating efficient multitasking and superior dining room management. Very accomplished in customer satisfaction and operational efficiency by leveraging expertise in liquor, beer, and wine knowledge, alongside a proven ability to support complex procedures.
Overview
7
7
years of professional experience
Work History
Production Team Member
Toyota Motor Manufacturing
09.2023 - 07.2024
- Identified and rectified imperfections on painted vehicles.
- Ensured the adherence to high quality standards.
- Followed strict safety protocols when dealing with hazardous materials.
- Enhanced workplace safety and minimized time wastage during operational hours.
Head Bartender
Taxman Brewing
07.2022 - 06.2023
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Veterinary Assistant
Noah's 24 Hour Animal Hospital
09.2021 - 06.2022
- Administered medications to animals in treatment and documented changes in condition.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Prepared animals for surgical procedures.
- Collected and processed samples for laboratory testing.
- Assessed urgent scenarios that necessitated rapid decision-making and prompt actions to preserve lives.
Head Bartender
Twin Archer Brewpub
11.2018 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server/Bartender
Forty-Five Degrees
10.2017 - 09.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Lincoln High School
Vincennes, IN05.2015
Skills
- Efficient multitasking
- Quality Control
- Dining room management
- Liquor, beer, and wine knowledge
- Changing beer kegs
- Procedure Support
Timeline
Production Team Member
Toyota Motor Manufacturing
09.2023 - 07.2024
Head Bartender
Taxman Brewing
07.2022 - 06.2023
Veterinary Assistant
Noah's 24 Hour Animal Hospital
09.2021 - 06.2022
Head Bartender
Twin Archer Brewpub
11.2018 - 03.2020
Server/Bartender
Forty-Five Degrees
10.2017 - 09.2018
High School Diploma -
Lincoln High School
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