Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantta Marascia

Kissimmee,FL

Summary

Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.

Overview

1
1
year of professional experience

Work History

Front of House Staff Member

Chick-fil-A
Kissimmee, FL
12.2023 - Current
  • Greeted customers and answered questions about menu items.
  • Organized seating for guests in a timely manner.
  • Ensured compliance with health and safety regulations in the restaurant.
  • Processed customer payments accurately and efficiently.
  • Provided exceptional customer service to ensure satisfaction.
  • Assisted with food preparation tasks as needed.
  • Collaborated with kitchen staff to ensure orders were prepared quickly and accurately.
  • Monitored dining room activity to ensure all guests had a positive experience.

Education

High School -

Celebration High School
Celebration, FL

Skills

  • Professional Appearance
  • Personal hygiene
  • Seating arrangements
  • Language skills
  • Greeting guests
  • Cultural Awareness
  • Reservation Management
  • Menu knowledge
  • Payment Processing
  • Guest Relations
  • Training and mentoring

Languages

Spanish
Native/ Bilingual

Timeline

Front of House Staff Member

Chick-fil-A
12.2023 - Current

High School -

Celebration High School
Samantta Marascia