Ulysses Ronquillo
Albuquerque
Summary
Dynamic and dedicated professional with extensive experience in customer service at Chick-fil-A. Proven expertise in cashiering and food safety, complemented by strong bilingual communication skills. Recognized for enhancing customer satisfaction and effectively training new staff, ensuring a seamless dining experience and operational excellence.
Overview
3
3
years of professional experience
Work History
Front of House Staff Member
Chick-fil-A
Albuquerque
02.2025 - 08.2025
- Greeted customers warmly and ensured a positive dining experience.
- Operated cash register efficiently and managed customer transactions accurately.
- Maintained cleanliness of dining area and ensured proper sanitation practices.
- Collaborated with team members to meet high service quality expectations.
- Assisted in training new staff on operational procedures and customer service skills.
- Handled customer inquiries and resolved issues in a timely manner.
- Supported inventory management by restocking supplies as needed.
- Explained menu items, took orders and delivered food courses according to instruction.
- Assisted customers in English and Spanish with inquiries and product information.
Employee
Chubbys Snack Bar
Albuquerque
01.2023 - 07.2024
- Worked Cashier for customer service experience
- Knew to prep drinks and snacks in case we were busy
- Had great customer service and help
- Would help train new incoming employees, if ever needed
Education
High School Diploma -
Early College Academy / Career Enrichment Center
Albuquerque, NM05-2026
Some College (No Degree) - Biological Sciences
Central New Mexico Community College
Albuquerque, NMSkills
- Cashiering
- Cash handling
- Food preparation
- Food service
- Customer service
- Food safety
- Customer service
- Team collaboration
- Cash handling
- Inventory management
- Bilingual communication
- Food safety practices
- Training support
- Allergy awareness
- Professional appearance
- Language skills
- Handling complaints
- Problem resolution
- Personal hygiene
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Front of House Staff Member
Chick-fil-A
02.2025 - 08.2025
Employee
Chubbys Snack Bar
01.2023 - 07.2024
High School Diploma -
Early College Academy / Career Enrichment Center
Some College (No Degree) - Biological Sciences
Central New Mexico Community College