Samara Duran
In N Out
Houston,MS
3
years of professional experience
Motivated professional with experience in fast-paced customer service roles. Skilled in time management, complex problem-solving, and fostering teamwork. Committed to enhancing customer experiences and streamlining workflows for improved service efficiency.
Work History
In N Out Associate
1 Year 11 Months- Provided exceptional customer service in high-volume environment, ensuring customer satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to streamline workflows, improving overall service speed and efficiency.
- Assisted in training new associates on operational procedures and company policies for seamless integration.
Party Host
11 Months- Coordinated birthday party logistics, ensuring seamless execution of events for guests.
- Managed guest interactions, providing exceptional customer service and enhancing overall experience.
- Supervised staff during events, fostering teamwork and maintaining high service standards.
- Developed activity schedules tailored to diverse age groups, promoting engagement and enjoyment.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Education
Associate of Arts - Business Administration And Management
- 3.25 GPA
Skills
Customer service
Time management
Attention to detail
Leadership qualities
Customer interaction
Decision-making
Complex Problem-solving
Customer engagement
Relationship building
Languages
Spanish
Professional Working
Timeline
In N Out Associate
In N Out
08.2024 - CurrentRead More
Party Host
Jumping World
08.2023 - 07.2024Read More
Houston Community College
Associate of Arts from Business Administration And Management
Read More