Samara Howell
North Las Vegas,NV
Summary
Meticulous Legal Office Assistant with extensive experience in legal document preparation and case management. Known for strong attention to detail and effective client communication, ensuring compliance with court procedures and optimizing workflow efficiency.
Overview
30
30
years of professional experience
Work History
Legal Office Assistant
Las Vegas Justice Court
Las Vegas, NV
10.2007 - Current
- Managed case files, ensuring accurate documentation and compliance with court procedures.
- Assisted attorneys in preparing legal documents, enhancing workflow efficiency and accuracy.
- Coordinated court schedules and hearings, optimizing resource allocation and time management.
- Maintained communication with clients and stakeholders, fostering positive relationships and timely updates.
Mental Health Technician
Spring Mountain Treatment Center
Las Vegas, NV
03.2004 - 10.2008
- Administered patient care plans, ensuring adherence to therapeutic protocols and individualized treatment goals.
- Monitored patients' behavioral changes and reported observations to nursing staff for timely intervention.
- Facilitated group therapy sessions, promoting open communication and support among participants.
- Implemented safety protocols to maintain a secure environment for patients and staff during treatment activities.
- Documented patient progress meticulously, contributing to comprehensive care assessments and adjustments.
- Collaborated with multidisciplinary teams to develop tailored treatment strategies based on patient needs.
- Conducted regular safety audits to identify potential hazards, enhancing overall facility compliance with regulations.
Juvenile Services Assistant
Department of Juvenile Justice Services
Las Vegas, NV
05.2003 - 10.2008
- Assisted in case management processes, ensuring compliance with departmental policies and procedures.
- Collaborated with multidisciplinary teams to support juvenile rehabilitation efforts and program development.
- Maintained accurate records of youth interactions and services provided, enhancing data integrity.
- Provided training and mentorship to new staff on departmental protocols and best practices.
- Facilitated communication between youth, families, and service providers to promote supportive environments.
- Developed resource materials for staff training sessions, improving onboarding efficiency and knowledge retention.
Sales Associate
JCPenney
Las Vegas, NV
01.2003 - 07.2004
- Delivered exceptional customer service to enhance shopping experiences and drive repeat business.
- Assisted in maintaining store presentation standards through effective merchandising techniques.
- Processed transactions accurately and efficiently using POS systems, ensuring smooth checkout experience.
- Trained new associates on sales techniques and customer engagement strategies to improve team performance.
Sales Person
Nordstrom
Los Angeles, CA
05.2001 - 09.2001
- Cultivated strong customer relationships to enhance loyalty and drive repeat business.
- Delivered personalized shopping experiences by assessing customer needs and preferences.
- Trained new team members on sales techniques and product knowledge to ensure service excellence.
- Collaborated with management to optimize inventory levels, enhancing product availability for customers.
- Implemented effective merchandising strategies that improved product visibility and increased sales opportunities.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products effectively.
Sales Associate
Nordstrom Rack
Los Angeles, CA
01.2001 - 05.2001
- Implemented inventory management practices to ensure product availability and minimize stock discrepancies.
- Analyzed sales trends to provide insights for promotional strategies and product placement improvements.
- Developed strong relationships with customers, fostering loyalty and increasing brand recognition within the community.
- Led team initiatives aimed at enhancing operational efficiency and achieving sales goals consistently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Easy Spirit Shoes
Santa Monica, CA
02.1999 - 04.1999
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Jack in the Box
Carson, CA
06.1997 - 01.1999
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Hostess/Door Greeter
Tony Roma's Restaurant
Santa Monica, CA
04.1996 - 09.1996
- Greeted and seated guests, ensuring positive first impressions and efficient table turnover.
- Managed reservation system, optimizing seating arrangements to enhance customer experience.
- Coordinated with kitchen and service staff to facilitate smooth dining operations.
- Trained new hostesses on customer service protocols and restaurant procedures.
- Oversaw daily hostess shifts, maintaining high standards of service and teamwork.
Education
Master of Science - Addiction Counseling
Grand Canyon University
Phoenix, AZ08-2027
Bachelor of Science - Sociology
California State Dominguez Hills
Carson, CA06-2001
Skills
- Court filings
- File organization
- Legal research
- Legal drafting
- Fast learner
- Client communication
- Legal document preparation
- Microsoft office
- Task prioritization
- Document filing
- Document preparation
- Client service and support
- Exceptional telephone etiquette
- Administrative support
- Document drafting
- Data management
- Civil law
- Legal terminology
- Proofreading
- Criminal law
- MS office proficient
- Confidentiality
- Teamwork and collaboration
- Problem-solving
- Efficient multi-tasker
- Attention to detail
- Writing skills
- Reliability
- Excellent communication
- Critical thinking
- Verbal and written communication
Timeline
Legal Office Assistant
Las Vegas Justice Court
10.2007 - Current
Mental Health Technician
Spring Mountain Treatment Center
03.2004 - 10.2008
Juvenile Services Assistant
Department of Juvenile Justice Services
05.2003 - 10.2008
Sales Associate
JCPenney
01.2003 - 07.2004
Sales Person
Nordstrom
05.2001 - 09.2001
Sales Associate
Nordstrom Rack
01.2001 - 05.2001
Sales Associate
Easy Spirit Shoes
02.1999 - 04.1999
Sales Associate
Jack in the Box
06.1997 - 01.1999
Hostess/Door Greeter
Tony Roma's Restaurant
04.1996 - 09.1996
Master of Science - Addiction Counseling
Grand Canyon University
Bachelor of Science - Sociology
California State Dominguez Hills