Samara Irby
Case Manager
Baltimore,MD
Summary
Dynamic healthcare professional with a proven track record at Total Health Care, excelling in cross-functional collaboration and process automation. Successfully increased HIV testing in high-risk populations while providing comprehensive education and support.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Compassionate Case Manager experienced in fostering and supportive environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
25
25
years of professional experience
Work History
Non- Medical Case Manager
Total Healthcare Services
Baltimore
07.2017 - Current
- Manage a diverse caseload of 95+ non-medical clients.
- Conduct comprehensive assessments and provide referral to support services.
- Collaborate with multidisciplinary teams to streamline care and ensure continuity.
- Manage time efficiently in order to complete all tasks within deadlines.
- Develop and maintained courteous and effective working relationships.
- Conduct in-home visits to provide supportive services.
- Stay on top of all records requests and case management functions with open and clear communication.
- Perform eligibility assistance, case management referrals and economic eligibility reviews.
- Develop and implemented comprehensive case management plans to address client needs and goals.
- Prepare reports for workload and performed quality assurance.
- Reported plans, findings and results to employers and insurance carriers.
- Consult with clinicians to devise and manage ongoing care plans for at-risk patients.
- Document case notes daily and coordinated follow-up for seamless case management.
- Partner with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Infection Control Administrative Assistant
Wexford Health Services
Baltimore, MD
08.2009 - 06.2017
- Conducted voluntary, high-volume HIV rapid testing across 11 state correctional facilities, ensuring compliance with CDC guidelines.
- Provided pre-and post-test counseling to inmates to over 100+ clients, maintaining strict confidentiality while facilitating access to care.
- Educated clients on HIV prevention, risk reduction, and treatment options, linking newly diagnosed individuals to anti-retroviral therapy.
- Conducted scientific-based prevention education sessions with HIV positive individuals through workshops and social marketing activities.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Medical Records Clerk
Prison Health Services
Baltimore
08.2001 - 06.2009
- Maintained 400 + patient records in compliance with security regulations.
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Printed and photocopied documents to provide patients with copies of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Supported medical staff by providing organized and accurate medical records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Education
No Degree - Nursing
CCBC
Essex, MDSkills
- Identifying, in collaboration with the client, any obstacles to care, such as substance abuse, mental health issues, or lack of insurance Connecting clients with social services, including housing, food and other services
- Case management tracking
- Case needs assessment
- Patient needs assessment
- Patient assessment
- Multitasking and organization
- Identifying, in collaboration with the client, any obstacles to care, such as substance abuse, mental health issues, or lack of insurance Connecting clients with social services, including housing, food and other services
- Case management tracking
- Case needs assessment
- Patient needs assessment
- Patient assessment
- Multitasking and organization
- Identifying, in collaboration with the client, any obstacles to care, such as substance abuse, mental health issues, or lack of insurance Connecting clients with social services, including housing, food and other services
- Case management tracking
- Case needs assessment
- Patient needs assessment
- Patient assessment
- Multitasking and organization
- Identifying, in collaboration with the client, any obstacles to care, such as substance abuse, mental health issues, or lack of insurance Connecting clients with social services, including housing, food and other services
- Case management tracking
- Case needs assessment
- Patient needs assessment
- Patient assessment
- Multitasking and organization
- Identifying, in collaboration with the client, any obstacles to care, such as substance abuse, mental health issues, or lack of insurance Connecting clients with social services, including housing, food and other services
- Case management tracking
- Case needs assessment
- Patient needs assessment
- Patient assessment
- Multitasking and organization
- Identifying, in collaboration with the client, any obstacles to care, such as substance abuse, mental health issues, or lack of insurance Connecting clients with social services, including housing, food and other services
- Case management tracking
- Case needs assessment
- Patient needs assessment
- Patient assessment
- Multitasking and organization
- Identifying, in collaboration with the client, any obstacles to care, such as substance abuse, mental health issues, or lack of insurance Connecting clients with social services, including housing, food and other services
- Case management tracking
- Case needs assessment
- Patient needs assessment
- Patient assessment
- Multitasking and organization
- Identifying, in collaboration with the client, any obstacles to care, such as substance abuse, mental health issues, or lack of insurance Connecting clients with social services, including housing, food and other services
- Case management tracking
- Case needs assessment
- Patient needs assessment
- Patient assessment
- Multitasking and organization
Certification
- Community Healthcare Worker Training- 2025
- Linkage to PrEP Training - 2023
- Phlebotomy - 2018
- HIV Testing, Counseling and Referral Training - 2009
- Hep C Testing, Counseling and Referral Training - 2017
Timeline
Non- Medical Case Manager
Total Healthcare Services
07.2017 - Current
Infection Control Administrative Assistant
Wexford Health Services
08.2009 - 06.2017
Medical Records Clerk
Prison Health Services
08.2001 - 06.2009
No Degree - Nursing
CCBC