Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

SAMARA JONES

Ankeny

Summary

Hard-working student with knowledge of buyer awareness, credit operations, and distribution management. Aiming to leverage my abilities to successfully fill the vacancy on your team. Fast learner, with the will and want to be a member of the team. Skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Overview

3
3
years of professional experience

Work History

Service Leader

Chipotle
11.2023 - Current
  • Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
  • Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
  • Mentored new team members in best practices for excellent customer service delivery.
  • Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
  • Maintained sales records, ensuring sales and inventory were correct
  • Used Microsoft Word, and Excel

Cashier

Casey's
09.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Store Associate

McDonalds
03.2023 - 08.2023
  • Resolved customer complaints promptly with professionalism and courtesy.

Sales Associate

Dollar General
06.2022 - 02.2023
  • Processed credit card transactions quickly and securely.

Cashier

Hometown Foods
11.2021 - 06.2022
  • Accurately processed customer payments using cash, credit cards, and checks.

Education

High School Diploma -

Adair Casey-Guthrie Center
Guthrie Center, IA
05.2023

Skills

  • Credit Card Applications
  • Customer Assistance
  • Managing Cash Register
  • Cleaning and Store Maintenance
  • Team Collaboration
  • Coaching and Mentoring
  • Exceptional communication
  • Fast Typing Speed
  • Team Management
  • Customer Service
  • Problem-solving abilities
  • Critical Thinking

References

  • Connor Stuhr, Manager, (641) 740-0252, McDonald's (professional)
  • Isabella Shaw, Manager, (641) 745-5481, Dollar general (profesional)
  • Payton Auge, Fellow service leader (816) 294 -7095), Chipotle, (professional)

Languages

English
Full Professional

Timeline

Service Leader

Chipotle
11.2023 - Current

Cashier

Casey's
09.2023 - 11.2023

Store Associate

McDonalds
03.2023 - 08.2023

Sales Associate

Dollar General
06.2022 - 02.2023

Cashier

Hometown Foods
11.2021 - 06.2022

High School Diploma -

Adair Casey-Guthrie Center

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SAMARA JONES