Samara Loftin
Clover,SC
Summary
Experienced in providing exceptional customer service and maintaining a clean, welcoming dining environment. Demonstrated ability to efficiently handle multiple tasks and ensure customer satisfaction. Skilled in teamwork, effective communication, collaboration, and achieving results. Known for excellent problem-solving abilities and a proactive approach to restoration projects. Results-driven with a commitment to high standards and delivering exceptional service. Extensive experience in maintaining cleanliness and hygiene in residential settings, contributing to a comfortable and healthy living environment. Recognized for reliability, adaptability, and strong teamwork skills, consistently meeting the dynamic needs of clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Dining Associate
Morrison Healthcare
03.2024 - Current
- Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays
- I am part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature
House Cleaner
Perfectly Cleaning and Packing
06.2023 - 03.2024
- Responsible for all basic cleaning in and around residences or office buildings
- Cleans floors and rooms, including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and spot-cleaning glass and windows
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Customer Service Representative
Lowe's Home Improvement
10.2022 - 05.2023
- A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization
- They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Fire and Water Restoration Technician
Emergency Restoration Xperts
07.2021 - 09.2022
- Restoration technicians help people recover after they've experienced property damage from a disaster
- These experts will assess damages and recover what is still salvageable
- Afterward, they can begin cleaning the property, removing debris, and starting repairs
Education
Associate's degree - Nursing
York Technical College
Rock Hill, SC09.2025
High school diploma -
Penn Foster
09.2021
Skills
- Fire Restoration
- Customer service
- Cashiering
- Order fulfillment
- Cleaning Experience
- Time management
- Organizational skills
- Computer skills
- Animal care
- Heavy lifting
- Excellent customer service
- Strong Work Ethic
- Reliability and punctuality
- Food safety knowledge
- Order taking accuracy
- Menu Memorization
- Multitasking Abilities
- Food Safety
- Cleaning and sanitization
- Active Listening
- Critical Thinking
Certification
- Driver's License
- CPR Certification
Sunflower award
My sunflower award was awarded to me by one of my lovely patients. I got this awarded this for going above and beyond my normal duties to deliver exceptional care.
Timeline
Patient Dining Associate
Morrison Healthcare
03.2024 - Current
House Cleaner
Perfectly Cleaning and Packing
06.2023 - 03.2024
Customer Service Representative
Lowe's Home Improvement
10.2022 - 05.2023
Fire and Water Restoration Technician
Emergency Restoration Xperts
07.2021 - 09.2022
High school diploma -
Penn Foster
Associate's degree - Nursing
York Technical College
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