Detail-oriented merchandise stocker with proven skills in customer service, inventory management, and stock rotation. Committed to enhancing the shopping experience through effective communication and problem-solving.
Work History
Merchandise Stocker / Customer Service Cashier
1 Year 4 Months
Sprouts Farmers Market Inc. | 04.2025 - Current
Organized backroom inventory using FIFO methodology to ensure freshness and reduce spoilage.
Stocked merchandise in accordance with store layout to optimize product visibility and customer access.
Assisted customers by locating products and answering inquiries, enhancing overall shopping experience.
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained accurate cash drawer, ensuring funds balanced at shift end.
Stocker / Customer Service Cashier
2 Years 6 Months
HEB Store | 09.2022 - 03.2025
Organized stock shelves to ensure product availability and optimal presentation.
Assisted with inventory management, tracking stock levels and replenishing stock.
Communicated effectively with management regarding inventory discrepancies and supply needs.
Assisted in training new staff on cash handling procedures and customer interactions.
Handled product returns and exchanges following company policies to ensure customer satisfaction.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
General Merchandiser / Customer Service Cashier
2 Years 7 Months
Walmart | 07.2019 - 02.2022
Managed inventory levels to optimize product availability and reduce stockouts.
Developed promotional displays to enhance product visibility and drive sales volume.
Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Monitored inventory levels, restocking merchandise as needed to maintain store presentation.
Processed customer orders and accurately handled payment transactions.
Met customer service goals and exceeded customer expectations.
Education
High School Diploma
Earl Warren High School | San Antonio, TX | 06-2021