Samara Segarra
Summary
Driven service professional committed to helping clients accomplish their skin goals. Experience in retail and service industry, developing strong communication skills and ability to work effectively with guests under pressure. Thrives in teams and individually, always striving to meet expectations and objectives. Seeking opportunities as a Cosmetologist in an environment that allows showcasing and expanding skills while creating meaningful experiences for clientele.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cabana Host (seasonal)
Golden Nugget
02.2024 - Current
- Conducted regular checks on guest satisfaction levels, implementing improvements as needed based on their feedback.
- Exceeded sales targets by upselling food and beverage offerings effectively without being overly pushy or intrusive.
- Increased repeat business with exceptional customer service, creating lasting relationships with guests.
- Adhered strictly to company policies as well as local health and safety regulations, ensuring the welfare of both guests and staff members at all times.
- Enhanced guest satisfaction by providing excellent cabana services and addressing their needs promptly.
- Assisted in planning special events held at the cabanas, resulting in successful gatherings and positive feedback from attendees.
- Implemented creative solutions to resolve any arising conflicts or issues among cabana users, ensuring a pleasant experience for all involved parties.
- Contributed towards a positive work environment by consistently demonstrating a team player attitude and assisting colleagues whenever necessary.
- Trained new team members effectively, contributing towards building a strong workforce capable of providing top-notch service consistently.
- Ensured a clean and safe environment for guests by maintaining the cleanliness of the cabanas and surrounding areas.
- Balanced multiple responsibilities simultaneously, prioritizing tasks efficiently while still delivering high-quality service.
- Organized, stocked and cleaned establishment's front podium during shifts to maintain welcoming appearance.
Cashier/Sales Associate
Home Depot
06.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Upsold additional products and services to increase revenue.
- Increased sales of promotional items by informing customers about current offers.
Sales Associate
Under Armour
11.2022 - 03.2023
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Lifeguard
Golden Nugget
07.2022 - 11.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
High School Diploma -
Southeast Career Technical Academy
Las Vegas, NV05.2024
Skills
- Communicational Skills
- Reliable and Trustworthy
- Problem-solving abilities
- Multitasking abilities
- Retail Store Operations
- Active Learning
- Cash Register Operation
- Excellent People Skills
- Salon Maintenance
- Sanitation Practices
- Appointment Scheduling
- Licensed Cosmetologist
- Overachiever
Certification
- Nevada State Board of Cosmetology License
- Barbicide Certified
Timeline
Cabana Host (seasonal)
Golden Nugget
02.2024 - Current
Cashier/Sales Associate
Home Depot
06.2023 - 05.2024
Sales Associate
Under Armour
11.2022 - 03.2023
Lifeguard
Golden Nugget
07.2022 - 11.2022
High School Diploma -
Southeast Career Technical Academy