Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samara Stewart

milwaukee,WI

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Also, I am a dependable employee seeking opportunities to expand my skills and contribute to company success. I am considered hardworking, ethical, and detail-oriented.

Overview

4
4
years of professional experience

Work History

Front Desk Agent

Marriott
06.2024 - Current
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Guest Service Representative

Wisconsin Athletic Club
01.2024 - Current
  • Handled guest check-ins and reservations, verifying details and processing account charges
  • Answered phone calls and provided information about gym services
  • Processed payments for memberships, services, and merchandise

Cashier- Lead Online Grocery Shopper- Florist

Kroger
10.2021 - 06.2024
  • Process and fulfill transactions
  • Help with any shopbacks when needed
  • Self-checkout
  • Cash handling
  • Customer service representative
  • Taking new flowers off of trucks
  • Setting them up on the sales floor
  • Watering flowers
  • Markups and markdowns

Cashier

Akira
05.2021 - 10.2021
  • Process and fulfill transactions
  • Assist with organizing merchandise
  • Helping out on the floor when customers need assistance
  • Cash handling

Education

Undergrad - Business Administration And Management

UNIVERSITY- WISCONSIN PARKSIDE
Kenosha, WI

General Studies -

Wisconsin Lutheran High School
05.2023

Skills

  • Great communication
  • Proficient in Microsoft Word
  • Flexible
  • Customer service
  • Cash handling
  • Multitasking
  • Basic Math
  • Problem Resolutions
  • Package Handling
  • Conflict Resolution
  • Customer Assistance
  • Microsoft Office
  • Cooperative Attitude
  • Honest and Dependable
  • Returns and exchanges
  • Team Leadership
  • Employee Training
  • Self Motivation
  • Customer Transactions
  • Written Communication
  • Inventory Stocking
  • Computer Literacy
  • Credit and cash payments
  • Oral and written communications
  • Hospitality service expertise
  • Room assignments
  • Problem-solving skills
  • Hospitality services

Accomplishments

  • Received high score ratings from guest surveys due to professionalism, exceptional service and quick response times.

Timeline

Front Desk Agent

Marriott
06.2024 - Current

Guest Service Representative

Wisconsin Athletic Club
01.2024 - Current

Cashier- Lead Online Grocery Shopper- Florist

Kroger
10.2021 - 06.2024

Cashier

Akira
05.2021 - 10.2021

Undergrad - Business Administration And Management

UNIVERSITY- WISCONSIN PARKSIDE

General Studies -

Wisconsin Lutheran High School
Samara Stewart