Samara Torres

Communicated with up to 30 patients daily including family members.

Ensured safety and dignity in assistance with daily living activities.

Took vitals for multiple patients reporting and recording them.

Charted brief daily activities of residents in Point Click Care.

Communicated productively with all costumers and coworkers.

Handled money and to-go orders.

Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Provided patrons with estimated waiting times during peak service hours.

Cultivated positive guest relations by managing information and orchestrating speedy seating.

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

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Provided patrons with estimated waiting times during peak service hours.

Assisted servers with food delivery during peak hours to ensure timely service for all guests.