SAMARIA MILLER
Clinton,MS
Summary
Dedicated and driven job seeker with a strong aptitude for customer service, seeking an opportunity in the banking industry. Committed to ensuring customer satisfaction through exceptional service and unmatched support. Utilizes excellent communication skills and attention to detail to contribute to the success of a Financial Institution. Passionate about building strong client relationships and exceeding expectations to drive business growth.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Advanced Foot Clinic
04.2023 - 03.2024
- Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients
- Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Cashier
Family Dollar/dollar Tree
11.2022 - 08.2023
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
Medical Office Assistant
Blackwell Family foot care (EXTERN)
02.2023 - 04.2023
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Triage Medical Assistant
Blackwell family foot care (EXTERN)
02.2023 - 04.2023
- Facilitated timely communication between patients and healthcare providers by promptly relaying pertinent information.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Measured vital signs and took medical histories to prepare patients for examination
Childcare Provider /Front Desk Receptionist
YMCA Daycare
03.2022 - 11.2022
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions
- Assisted children in development of social, communication and problem-solving skills
Assurance Agent
Remote
03.2019 - 11.2021
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within agency.
- Informed clients of policies and procedures.
- Managed quality operations to comply with contracts, company policies and safety protocols
Front Desk Position
Women's Health
01.2018 - 03.2019
- Streamlined front desk operations for increased efficiency and improved customer service.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Skills
- Customer Service
- Active Listening
- Data Entry
- Time Management
- Cash Handling
- HIPAA Compliance
- Problem Resolution
- Leadership
Timeline
Medical Assistant
Advanced Foot Clinic
04.2023 - 03.2024
Medical Office Assistant
Blackwell Family foot care (EXTERN)
02.2023 - 04.2023
Triage Medical Assistant
Blackwell family foot care (EXTERN)
02.2023 - 04.2023
Cashier
Family Dollar/dollar Tree
11.2022 - 08.2023
Childcare Provider /Front Desk Receptionist
YMCA Daycare
03.2022 - 11.2022
Assurance Agent
Remote
03.2019 - 11.2021
Front Desk Position
Women's Health
01.2018 - 03.2019
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