Tiffany M. Jennings
Clinton,MS
Summary
Experienced Team Leader with analytical, communicative, financial, and organizational skills seeking an administrative service role. Proficient in directing workgroups, developing strategies, providing training, setting goals, and gathering team feedback. Excellent interpersonal and communication abilities focused on effectively communicating goals and vision. Skilled problem solver, networker, and consensus builder with a big-picture perspective.
Overview
15
15
years of professional experience
Work History
Retirement Team Lead
Public Employees' Retirement System (PERS)
07.2021 - Current
- Evaluated employee skills and knowledge regularly, provided training, and mentored individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked at different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests, and found coverage for short shifts.
- Assisted in recruitment to build a team of top performers.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Benefit Analyst
Public Employees Retirement Systems (PERS)
11.2019 - 06.2021
- Process PERS Members applications for retirement, provide counseling sessions with member to educate on the retirement system/process,
- Added retirees to payroll and performed recalculation of retiree benefits,
- Scheduled appointments for members and managed case folders,
- Filed member's paperwork & documents,
- Contacted various agencies to research and confirm audit information.
- Performed audits of member account information and provided member support
- Answered high volumes of calls and emails to assist member with inquiries.
Bank Teller
Bancorp South Bank
11.2010 - 10.2019
- Prepared financial account reports for bank outages and overages,.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained and constructed branch daily reconcilement reports.
- Scheduled calls for managers,
- Inventoried and ordered office supplies
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Executed wire transfers, stop payments and account transfers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Monitored and reported suspicious activity in line with bank security policies.
Education
Master of Public Administration - Finance
Belhaven University
Jackson, MS05-2025
Some College (No Degree) - Psychology
Mississippi College
Clinton, MSBachelor of Arts - Psychology
Belhaven University
Jackson, MS05.2019
Skills
- Strong verbal communication
- Meticulous attention to detail
- Strong writing proficiency
- Effective communication
- Strong relationship-building abilities
- SASS proficiency
- Effective team leadership
- Talent acquisition
- Workflow management
- Conflict resolution
- Work assignment delegation
- Project management
- Performance monitoring
Timeline
Retirement Team Lead
Public Employees' Retirement System (PERS)
07.2021 - Current
Benefit Analyst
Public Employees Retirement Systems (PERS)
11.2019 - 06.2021
Bank Teller
Bancorp South Bank
11.2010 - 10.2019
Master of Public Administration - Finance
Belhaven University
Some College (No Degree) - Psychology
Mississippi College
Bachelor of Arts - Psychology
Belhaven University
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