Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Associate Governmental Program Analyst
California Public Employees' Retirement System
08.2018 - Current
Followed guidelines when reviewing applicant data to determine eligibility for disability retirement benefits.
Gathered data, reviewed, analyzed and summarized to make the most reasonable determination.
Consistently provided accurate and timely determinations to CalPERS members.
Staff Services Manager
California Public Employees' Retirement System
05.2015 - 08.2018
Fostered a positive work environment through team-building activities, promoting a supportive company culture that encouraged professional development.
Identified opportunities to streamline processes and improve office operations and efficiency.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Disability Evaluation Services Administrator
Department Of Social Services
07.2014 - 05.2015
Improved employee productivity with effective time management strategies for daily tasks.
Supervised Disability Evaluation Analysts, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Evaluated staff performance and provided coaching to address inefficiencies.
Disability Evaluation Analyst/Operations Support Analyst
Department Of Social Services
09.2005 - 07.2014
Effectively managed caseload of social security disability applicants.
Excelled in a high production environment.
Interpreted and applied Federal Government Regulations regarding Disability Retirement.
Education
Bachelor of Arts - Social Work
Chico State University
Chico, CA
12.1994
Skills
Critical Thinking
Adaptability
Time Management
Analytical Skills
Application of complex laws and regulations
Written skills
Customer Service
Effective Communication Skills
Timeline
Associate Governmental Program Analyst
California Public Employees' Retirement System
08.2018 - Current
Staff Services Manager
California Public Employees' Retirement System
05.2015 - 08.2018
Disability Evaluation Services Administrator
Department Of Social Services
07.2014 - 05.2015
Disability Evaluation Analyst/Operations Support Analyst
Department Of Social Services
09.2005 - 07.2014
Bachelor of Arts - Social Work
Chico State University
Similar Profiles
Carene GeorgeCarene George
Chief, Customer Experience Division at California Public Employees Retirement SystemChief, Customer Experience Division at California Public Employees Retirement System
Associate Governmental Program Analyst at California Public Employees' Retirement SystemAssociate Governmental Program Analyst at California Public Employees' Retirement System
Associate Governmental Program Analyst at California Department Of Public HealthAssociate Governmental Program Analyst at California Department Of Public Health