ROCHELLE LEE
Sacramento,CA
Summary
Resilient self-starter and organized professional with in depth working knowledge in personnel, classification and pay, exams, procurement, and contracts. Seeking a position in an exciting and forward thinking department that thrives on public service and the customer experience.
Overview
20
20
years of professional experience
Work History
Associate Governmental Program Analyst
Board of Voc. Nursing and Psych.Tech.
Sacramento, CA
03.2023 - Current
- Special Projects, board support, work with the State Record Center (SRC), and determine the records filed out of compliance according to the Record Retention Schedule,
- Emergency Preparedness Coordinator.
- Procurement and contracts.
- Receiving, tracking, and logging all subpoena requests.
- Collaborate with legal counsel.
- Responds to requests for information from the public and general public information requests.
- Coordinates the gathering, assembling, and compiling documents and information for Subpoenas and Public Records Act Requests, ensuring the board complies.
- Coordinates travel arrangements and reimbursements for Board members.
Staff Services Manager I-Enforcement
Department of Consumer Affairs
Sacramento
03.2021 - 03.2023
- Manage and provide leadership to a team of analysts in the Enforcement Division.
- I direct and supervise technical, administrative, and non-sworn investigative staff. I review investigation reports for completeness, accuracy, and organization.
- Approved completed investigation reports when submitted and determined final disposition for closure, including notice of warning, citations, or fines, and referred to an expert for opinion or the Attorney General's Office for possible disciplinary action.
- I also reviewed each analyst's current caseload, provided input on case prioritization and efficient case management, and made suggestions regarding evidence gathering, witness interviews, and report writing.
- Provided constructive feedback to my team.
- Conducted unusual, complex, and sensitive investigations, including reviewing interviews, evidence, and written reports.
Staff Services Manager II
Veterans Affairs
Sacramento
05.2020 - 03.2021
- Manage and oversee the operations of the Human Resources Division, which include Transactions, Worker's Compensation, Health and Safety, Return to Work, Position Control, and Benefits.
- Draft Controlled Correspondence memorandums when related to personnel transactions.
- Created and wrote procedures for personnel transactions, the Family Medical Leave Act, and the California Family Rights Act.
- Collaborate with homeowners and address concerns regarding transactions.
- Conduct biweekly benefit meetings with the Sr. Personnel Specialist and the Return to Work unit.
- Address any Personnel Management Letters or Personnel Letters with the Transaction Team.
Staff Services Manager I
Department of Consumer Affairs
04.2017 - 05.2020
- Mentored, coached, trained, and developed sixteen staff positively and effectively; provided effective feedback on performance and process improvement.
- Respond to escalation emails, issued temporary licenses to Vocational Nurses and Psychiatric Technicians in California, and managed multiple areas within the Board, including Front Counter/Reception, Re-examinations, Mailroom, Cashiering, Initial Licensing Fee, Fingerprints, Board Analyst, Human Resource Analyst, Contracts, and Budgets Analyst.
- Served on different committees to address consumer concerns, complaints, etc.
- Make recommendations related to staff.
- I assist with Emergency Preparedness and fire drills for our location, work with Facilities Management, facilitate meetings, and solicit, draft, and finalize agenda minutes.
- I prepare interview materials, conduct interviews, create questions, check references, etc.
- I serve as the administrator for Concur Travel Solutions.
Staff Services Manager I
Department of Corrections and Rehabilitation
Stockton
04.2015 - 04.2017
- I mentored, coached, trained, and positively developed staff.
- I prepared employee performance evaluations and identified corrective actions where deficiencies were found.
- In this position, I served as the State Controller's Office Decentralized Security Monitor, where I processed all paperwork to receive and maintain access to the SCO database.
- Additionally, I served as the Bilingual Coordinator for the department.
- Delegated Testing functions (e.g., post VPOS advertisements, application review; administer examinations, determine minimum qualifications, manage exam plan for FY, etc.)
- Classification and Pay transactions (e.g., Request for Personnel Actions (RPA), Illegal hires, Exception Allocations, Transfer
- Determinations, reviewed, approved, or created all Out-of-Class packages for signature) and ensure the appropriateness of hires
- Position Control (e.g., process 607s, monitor and master position log reconcile the periodic report, issue position numbers as required, complete staffing reports and COMPSTAT.
- Personnel Transactions (payroll, benefits, NDI, SDI, Catastrophic Leave, Accounts Receivables, Garnishments, Aging Report, Salary Advances, calculating FMLA, appointments, separations, leave and pay reconciliation, and audits
Classification and Pay Analyst
Department of Corrections and Rehabilitation
Sacramento
03.2014 - 04.2015
- I approved Out-of-Class packages, Date of Entitlements, Salary Determination, Salary Exceptions, and Minimum Qualification Determinations. I also researched and responded to grievances while working, referring to various reference manuals.
- Some resources utilized were Job/Class Specification, Classification and Pay Guide, Allocation Guide, Memorandum of Understanding (MOU), Alternate Range Criteria (ARC), Personnel Management Policy and Procedures Manual (PMPPM), and the Department Operation Manual (DOM), Personnel Management Letter (PML's) Pay Letters (PL)
Exam Analyst
Department of Water Resources
- I was responsible for the administration of exams assigned to me for the fiscal year
- I identified job requirements based on the most current job analysis data and determine appropriate selection requirements using data while maintaining and following all State Laws
- I worked 'with Subject Matter Experts' on question development for examinations, chaired examinations, determined Minimum Qualifications for entrance into exams, secure facility, code certification list, log results and worked with different levels of management and staff
- I was 'Certified as a Chairperson' through the California Department of Human Resource, Cal HR
Personnel Liaison
Department of Transportation
- I facilitated and worked alongside several district personnel, supervisors, and managers in the processing of Request for Personnel Action, (RPA) packages, update position tracking system, crafting and updating VPOS ads, and updating organizational charts
- 'I' participated in Information Technology (IT) testing new reporting data with the Information Technology Unit put into the Staff Central (on-line time reporting system) for new reporting pay codes
- 'I' provided Statewide Training of 'Timely Payment of Wages' to the Maintenance field staff within the Department of Transportation throughout the state
Education
Associate of Arts - Business Managment
Sacramento City College
Sacramento, CA05-2021
Skills
- Critical Thinking
- Goal Setting
- Motivated
- Interpersonal
- Flexible
- Resourceful
- Listening
- Teachable
- Professional
- Self-supervising
- Report Writing
- Organizational Development
- Process improvement techniques
- Agency programs knowledge
- Internal Audits
- Recordkeeping and data input
- Task Prioritization
- Time management abilities
Work Preference
Timeline
Associate Governmental Program Analyst
Board of Voc. Nursing and Psych.Tech.
03.2023 - Current
Staff Services Manager I-Enforcement
Department of Consumer Affairs
03.2021 - 03.2023
Staff Services Manager II
Veterans Affairs
05.2020 - 03.2021
Staff Services Manager I
Department of Consumer Affairs
04.2017 - 05.2020
Staff Services Manager I
Department of Corrections and Rehabilitation
04.2015 - 04.2017
Classification and Pay Analyst
Department of Corrections and Rehabilitation
03.2014 - 04.2015
Exam Analyst
Department of Water Resources
Personnel Liaison
Department of Transportation
Associate of Arts - Business Managment
Sacramento City College
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