Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Samariyon Peterson

Akron

Summary

Organized with background in managing and executing procedures. Skilled in establishing a controlled environment for optimal test results, while ensuring compliance with all protocols and guidelines. Strengths include communication,Have contributed significantly to refining Customer Service and Inventory Management in previous roles.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to grow and learn new skills where I can and able to accept criticism to help me grow in the career I wanna be in.

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education

Work History

Test Administrator

Prometric
Akron
04.2025 - Current
  • Monitored test-taker behavior to ensure compliance with testing protocols.
  • Assisted candidates with registration and check-in processes.
  • Resolved candidate inquiries to enhance customer service experience.
  • Tracked inventory levels of testing supplies and equipment needed for upcoming exams.
  • Provided customer service support via phone or email regarding questions about specific tests.

Inbound/Outbound Warehouse Associate

Amazon
Akron
09.2021 - Current
  • Loaded and unloaded trucks efficiently during peak operational hours.
  • Conducted inventory checks to ensure stock accuracy and availability.
  • Collaborated with team members to optimize workflow and productivity.
  • Maintained a clean and organized work area in compliance with safety protocols.

Customer Service Representative

Epiphany Management
Akron
12.2023 - 05.2024
  • Getting Healthcare Associates Compliant With a new found law based in Massachusetts
  • Managed customer accounts and updated information accurately.
  • Utilized CRM software to track customer interactions and feedback.
  • Handled escalated complaints and provided appropriate solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

EVS Housekeeper

Cleveland Clinic
Akron
10.2022 - 12.2023
  • Clean hospital rooms using approved cleaning products
  • Sanitize patient areas to maintain hygiene standards
  • Restock supplies in treatment and waiting areas
  • Collaborate with nursing staff to prioritize urgent cleaning needs
  • Maintained a safe working environment by adhering to all safety policies and procedures.
  • Demonstrated excellent customer service skills while interacting with guests and staff members.

Customer Service Representative

CVS Pharmacy
Akron
03.2021 - 09.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Managed inventory levels and ensured accurate stock counts daily.
  • Conducted regular audits to verify inventory accuracy and compliance.
  • Utilized inventory management software to track product movement efficiently.
  • Collaborated with team members to streamline receiving and shipping processes.

Education

Pharmacy Technician - Pharmacy

Stepful
06.2025 - 05.2025

General Educational Development
Columbus, OH

Skills

  • Test administration
  • Inventory management
  • Regulatory compliance
  • Customer service
  • Pharmacology
  • Mathematicians
  • Computer Skills
  • Time management
  • Data entry
  • Team collaboration
  • Attention to detail
  • Diversity awareness

Affiliations

  • Volunteer work at crisis hotline based in NC I was giving a certain script people who were in bad place would call and I would have to give them the tools needed or call emergency services if it was getting to a certain point or if they were showing to many red flags regarding self harm or harming someone else
  • I also did volunteer work when I was really young I was in this program at this phlebotomist office I would help call the patient back and get them to sign in it was program through this online schooling I was doing

References

References available upon request.

Timeline

Pharmacy Technician - Pharmacy

Stepful
06.2025 - 05.2025

Test Administrator

Prometric
04.2025 - Current

Customer Service Representative

Epiphany Management
12.2023 - 05.2024

EVS Housekeeper

Cleveland Clinic
10.2022 - 12.2023

Inbound/Outbound Warehouse Associate

Amazon
09.2021 - Current

Customer Service Representative

CVS Pharmacy
03.2021 - 09.2022

General Educational Development
Samariyon Peterson