Professional Summary
Overview
Work History
Education
Skills
Timeline

DEVIN SHETTY

Prometric
Merrick,NY
4
Years of experience

Results-driven Political Science graduate with hands-on experience in compliance, data management, CRM systems, public outreach, and customer service. Seeking an entry-level professional position where I can leverage strong analytical, communication, organizational, and problem-solving abilities to support organizational objectives and make a meaningful contribution.

Work History

Test Center Administrator

9 Months
Prometric | 10.2024 - 07.2025
  • Administered and monitored high-stakes professional and licensure examinations.
  • Enforced testing policies, security protocols, and compliance procedures to ensure exam integrity.
  • Managed candidate check-ins, identity verification, and approved exam accommodations.
  • Maintained detailed records and resolved testing irregularities requiring discretion and accuracy.

Non Profit Program Assistant

3 Months
Hearts of Change | 05.2024 - 08.2024

● Organized and facilitated the Teens Talking to Teens Leadership program aimed at empowering youth to discuss

mental health, healthy relationships, and self-advocacy.

● Conducted research by developing and distributing pre- and post-event surveys to gather feedback on participants'

experiences and measure the event’s impact.

Seasonal Store Associate

3 Months
Family Clothesline | 09.2023 - 12.2023
  • Provided exceptional customer service in fast-paced retail setting, enhancing customer satisfaction.
  • Processed transactions, restocked inventory, and ensured store presentation met company standards.

Summer Intern

2 Months
NYC Department of Education | 06.2023 - 08.2023
  • Ensured data integrity during large-scale CRM migration initiatives.
  • Organized Microsoft Dynamics 365 CRM entities, fields, forms, and workflows to support internal operations.
  • Contributed to departmental presentations supporting project approval and stakeholder alignment.

Kitchen Associate

4 Months
McDonald's | 01.2023 - 05.2023
  • Prepared menu items during high-volume shifts to meet customer demand.
  • Maintained kitchen sanitation standards while coordinating with team members for smooth operations.
  • Operated kitchen equipment efficiently to prepare menu items according to company standards.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
  • Assisted in training new team members on food preparation techniques and best practices.

Seasonal Stock Associate

3 Months
Walmart | 09.2022 - 12.2022
  • Replenished sales-floor inventory to ensure product availability and maintained organized stockroom for efficient operations.
  • Guided customers to find products in the store with product locations.
  • Executed inventory management procedures to ensure accurate stock levels and timely replenishment.
  • Organized merchandise displays to enhance product visibility and customer accessibility.
  • Collaborated with team members to optimize warehouse operations and improve overall efficiency.

Voter Contact Organizer

4 Months
Eric Adams New York City Mayoral Campaign | 02.2021 - 06.2021
  • Executed voter outreach through canvassing and phone banking to engage potential voters.
  • Distributed campaign materials and articulated campaign priorities to inform community members.
  • Coordinated grassroots outreach efforts to mobilize community support for campaign initiatives.
  • Developed and implemented strategic plans for voter engagement and canvassing activities.
  • Collaborated with team members to create effective communication materials promoting campaign messages.

Education

B.A. - Political Science

Pennsylvania State University | State College, PA | 05.2025
Dean’s List: Spring 2022, Spring 2024, Fall 2024, Spring 2025

Skills

Compliance & Test Administration
Microsoft Dynamics 365
CRM & Data Organization
Test administration
Voter engagement
Presentation Skills
Phonebanking

Timeline

Test Center Administrator

Prometric
10.2024 - 07.2025Read More

Non Profit Program Assistant

Hearts of Change
05.2024 - 08.2024Read More

Seasonal Store Associate

Family Clothesline
09.2023 - 12.2023Read More

Summer Intern

NYC Department of Education
06.2023 - 08.2023Read More

Kitchen Associate

McDonald's
01.2023 - 05.2023Read More

Seasonal Stock Associate

Walmart
09.2022 - 12.2022Read More

Voter Contact Organizer

Eric Adams New York City Mayoral Campaign
02.2021 - 06.2021Read More

Pennsylvania State University

B.A. from Political Science
Read More
DEVIN SHETTY