Samatha Kleiner
Derby,CT
Summary
Motivated professional seeking a dynamic position that allows me to leverage my skills, learn new competencies, and contribute to the success of an organization while exploring opportunities for personal and professional growth.
Overview
8
8
years of professional experience
Work History
Retail Sales Consultant
AT&T
Stamford, CT
11.2018 - 10.2021
- Consistently met and exceeded customer experience, sales, and productivity goals
- Delivered extraordinary customer service and enhanced customer satisfaction
- Maximized sales opportunities by thoroughly understanding the compensation plan
- Successfully launched new products, services, and processes in partnership with management
- Educated customers on product features, tailoring solutions to their needs
- Ensured operational compliance with back-office procedures and policies
Wireless Sales Representative
Russell Cellular (Verizon)
New York, NY
04.2018 - 10.2018
- Facilitated sales of cellular devices and wireless services while providing excellent customer service
- Increased sales through innovative marketing campaigns and community engagement
- Maintained up-to-date knowledge of products, services, and equipment features
- Managed daily operations, including inventory control, cash management, and administrative tasks
- Developed action plans to achieve and surpass daily and monthly sales targets
KPMG Security Officer
Securitas Security Services
New York, NY
05.2013 - 04.2018
- Monitored and secured client property through site patrols and access control
- Responded to emergencies, maintaining safety and order during incidents
- Documented activities, incidents, and safety concerns in detailed reports
- Ensured adherence to site regulations and protected sensitive information and assets
Education
40-Hour Certification Course -
American Bartenders School
New York, NY09.2017
Cosmetology Studies -
American Beauty School
New York, NY07.2014
Forensic Science Major -
Borough of Manhattan Community College
New York, NY05.2012
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experienced with POS systems
- Strong communication and interpersonal skills
- Quick learner with proven adaptability
- Sales and customer service expertise
Timeline
Retail Sales Consultant
AT&T
11.2018 - 10.2021
Wireless Sales Representative
Russell Cellular (Verizon)
04.2018 - 10.2018
KPMG Security Officer
Securitas Security Services
05.2013 - 04.2018
40-Hour Certification Course -
American Bartenders School
Cosmetology Studies -
American Beauty School
Forensic Science Major -
Borough of Manhattan Community College
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