Samaura Barnett
Summit Pet Care
Blue Springs,MO
3
years of professional experience
Compassionate, organized, and dependable professional with 3 years of experience in a fast paced, customer facing environment, including leadership and front desk responsibilities. Strong communicator and problem solver who remains calm and professional in challenging situations. Currently pursuing Radiologic Technology at Metropolitan Community College and gained firsthand exposure to hospital radiology through job shadowing at St. Luke's East Hospital.
Work History
Doggie Daycare Lead
2 Years 11 Months- Serve in a leadership role by assisting team members, delegating responsibilities, and helping ensure daily operations run smoothly.
- Supervise daily operations, ensuring safety and well-being of all dogs in care.
- Evaluate and document dog behaviors in fast-paced settings.
- Document data for feeding and medication administration processes.
- Train new staff on dog handling techniques, safety protocols, and customer service standards.
- Maintain a clean and orderly facility with regular sanitation procedures, ensuring a healthy environment.
- Handle unexpected situations and use problem-solving skills to determine appropriate solutions.
Front Desk Receptionist
2 Years 11 Months- Oversee daily front desk operations, ensuring a welcoming environment for clients and pets.
- Greet guests at front desk and engage in pleasant conversations while managing check-in process.
- Handle unexpected situations and use problem-solving skills to determine appropriate solutions.
- Communicate clearly and professionally with clients and coworkers in a busy, fast-paced environment.
- Manage multiple responsibilities while maintaining organization, accuracy, and attention to detail.
- Manage customer check in processes to ensure pets receive secure and comfortable stays.
- Facilitated payment collection processes to ensure timely revenue flow.
- Facilitated guided tours of the facility to showcase offerings and engage with potential clients.
Education
Associate of Science - Radiology Technology
- Dean's List [Fall of 2024 and 2025]
- Honor Society
High School Diploma
- Honor Roll ['20-'24].
- Student government.
- Class secretary ['22-'24].
Skills
Team leadership
Customer service
Problem-solving
Record keeping
Time management
Multitasking
Adaptability
Empathy and patience
Timeline
Doggie Daycare Lead
Summit Pet Care
09.2023 - CurrentRead More
Front Desk Receptionist
Summit Pet Care
09.2023 - CurrentRead More
Metropolitan Community College
Associate of Science from Radiology Technology
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Kingsville High School
High School Diploma
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