Samayah Bradley
Baltimore,MD
Summary
Experienced with team leadership and cashier management, delivering consistent and efficient store operations. Utilizes effective communication and problem-solving skills to address customer needs and team challenges. Track record of maintaining accurate cash handling and fostering positive work environment.
Proven football management professional with proven experience in leading teams and driving performance. Skilled in strategic planning, talent development, and game analysis. Strong focus on team collaboration and achieving tangible results, adaptable to changing needs, and known for reliable leadership.
Overview
3
3
years of professional experience
Work History
Cashier Assistant Manager
Ellie May's Gourmet Cookies
05.2023 - 08.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Head Manager
Shaker Heights High School
08.2021 - 10.2023
- Trained staff in department procedures and requirements to build cohesive and successful team.
- Streamlined communication channels between coaching staff, players, and management to foster a united team culture.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Education
High School Diploma -
Shaker Heights High School
Cleveland, OH06-2028
Associate of Science - Sports Medicine/Sports Management
Morgan State University
Baltimore, MD05-2028
Skills
- Sales promotion
- Employee training
- Workplace safety
- Cash handling expertise
- Decision-making capacity
- Team leadership
- Time management
- Store opening and closing
- Safety procedures
- Records organization and management
Languages
Spanish
Elementary
Timeline
Cashier Assistant Manager
Ellie May's Gourmet Cookies
05.2023 - 08.2024
Head Manager
Shaker Heights High School
08.2021 - 10.2023
High School Diploma -
Shaker Heights High School
Associate of Science - Sports Medicine/Sports Management
Morgan State University
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