Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sameer Agha

Houston,TX

Summary

Certified cybersecurity professional with expertise in SOC2 compliance, NIST800-53 frameworks, and network operations. Proven track record of optimizing systems to ensure99.9% uptime and saving over $8M for enterprise clients. Seeking to leverage skills in a leadership role to drive security and operational excellence.

Overview

5
5
years of professional experience

Work History

Network Operations Center Analyst

P97 Network
09.2022 - Current
  • Resolved critical firewall misconfigurations, preventing service disruptions for16,000+ client sites
  • Collaborated with cross-functional teams (development, QA, product) to streamline issue resolution for high-priority tickets
  • Monitored system performance via DataDog and PagerDuty, ensuring network and software issues were identified and remediated promptly
  • Optimized application uptime by coordinating between clients, firewall vendors, and internal teams to prevent mobile transaction service disruptions
  • Conducted post-mortem reviews to continuously improve incident response procedures

System Administrator

9th Wonder
11.2021 - 04.2022
  • Spearheaded server upgrade initiatives, improving system performance and ensuring seamless operations across all departments
  • Designed and implemented a cybersecurity training program, achieving SOC2 certification readiness within six months
  • Led VMware patching and upgrade projects, maintaining SLA adherence while enhancing virtual infrastructure efficiency
  • Overhauled internal office networks, increasing connectivity and minimizing operational downtime

Tier1 Engineer

Caltech
08.2020 - 07.2021
  • Managed network and software upgrades across30+ financial institutions, ensuring100% compliance with efficiency benchmarks
  • Deployed Perch systems for enhanced client cybersecurity event tracking and incident response
  • Delivered onboarding and account management for new clients, integrating niche banking software solutions
  • Enhanced network security configurations through strategic log management and analysis

Cybersecurity Intern

Accenture
10.2019 - 08.2020
  • Guided enterprise clients to align infrastructure with NIST and OWASP standards, transitioning from reactive to proactive cybersecurity practices
  • Conducted penetration tests with European partners, identifying vulnerabilities and mitigating potential attack vectors
  • Migrated legacy servers to Microsoft Azure, increasing data security and operational efficiency
  • Delivered a $8M savings solution by presenting an optimized cybersecurity strategy
  • Strengthened client relationships, ensuring project goals aligned with contractual obligations

Education

Master’s - Management & Leadership

Western Governors University
Houston, TX
06.2023

Bachelor of Business Administration - Management Information Systems

University of Houston
Houston, TX
05.2020

Skills

  • Certifications: CompTIA Security, SOC2 Implementation, NIST800-53 Frameworks, AZ-103
  • Tools & Platforms: JIRA, DataDog, PagerDuty, VMware, Microsoft Azure
  • Technical Proficiencies: Network Configuration, Firewall Management, Penetration Testing, SDLC, Incident Management
  • Soft Skills: Stakeholder Management, Documentation Development, Process Optimization

Accomplishments

  • Spearheaded an $8M cybersecurity optimization project, enhancing profitability and operational integrity.
  • Reduced incident response times by30% through streamlined workflows.
  • Enabled market expansion by achieving SOC2 readiness for mid-sized organizations.
  • Enhanced service uptime across16,000 sites by remediating critical firewall issues.

Timeline

Network Operations Center Analyst

P97 Network
09.2022 - Current

System Administrator

9th Wonder
11.2021 - 04.2022

Tier1 Engineer

Caltech
08.2020 - 07.2021

Cybersecurity Intern

Accenture
10.2019 - 08.2020

Bachelor of Business Administration - Management Information Systems

University of Houston

Master’s - Management & Leadership

Western Governors University
Sameer Agha