Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sameer Aziz

Hayward,CA

Summary

Results-driven professional with 3+ years of experience coordinating client services, fostering team collaboration, and advocating for client needs while ensuring efficient operations and high-quality outcomes.

Overview

12
12
years of professional experience

Work History

Case Manager/Residential Counselor

Gentle Heart Care Services
07.2021 - Current
  • Collaborated with multidisciplinary teams—including healthcare providers, social workers, and community organizations—to coordinate comprehensive care, streamline communication, and support individualized service plans.
  • Advocated for clients to access essential resources and support services while fostering trust, providing emotional guidance, and promoting a safe, positive living environment.
  • Facilitated weekly team meetings to review client progress, deliver updates, and promote interdisciplinary collaboration aimed at improving treatment outcomes and program efficiency.
  • Maintained accurate documentation, monitored client progression, and ensured adherence to safety protocols and emergency procedures to uphold program integrity and client well-being.

Lead Sales Associate

American Fast Lube
03.2019 - 03.2021
  • Provided leadership, training, and mentorship to team members, fostering professional development, efficient workflows, and consistent high-quality support.
  • Designed and executed strategies to optimize team performance and program outcomes, driving measurable improvements in client engagement and service delivery.
  • Coordinated and nurtured relationships with clients, stakeholders, and key accounts to enhance satisfaction, retention, and collaborative partnerships.

Sales Associate

The Pit Stop
03.2014 - 01.2019
  • Coordinated daily client interactions by guiding customers through service options, providing tailored recommendations, and ensuring smooth, efficient service delivery.
  • Built and maintained strong relationships with clients, fostering trust, engagement, and ongoing collaboration to meet their needs effectively.
  • Implemented service processes and best practices to enhance client satisfaction, streamline operations, and maintain a positive, professional environment.

Education

Bachelor of Science - Business Administration

San Francisco State University
San Francisco, CA
12-2021

Skills

  • Organization and Multitasking
  • Critical Thinking
  • Problem Solving
  • Adaptability
  • Relationship Building
  • Documentation and reporting

Timeline

Case Manager/Residential Counselor

Gentle Heart Care Services
07.2021 - Current

Lead Sales Associate

American Fast Lube
03.2019 - 03.2021

Sales Associate

The Pit Stop
03.2014 - 01.2019

Bachelor of Science - Business Administration

San Francisco State University

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