Summary
Overview
Work History
Education
Skills
Timeline
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Sameerah Spivey

Newark,New Jersey

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Sleep Lab Access Associate/Lead Scheduler

Cooperman Barnabas Medical Center
Livingston, NJ
01.2017 - Current
  • Insurance management through verification, processing, and reviewing medical denials and appeals
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
  • Oversees maintenance of office supplies and inventory
  • Assumes responsibility for transcription, word processing, data entry for routine and confidential data for departmental activity and personnel
  • Oversees daily non-clinical operations of department in absence of clinical manager for accurate closure of patient files.
  • Explained policies, procedures and services to patients.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Collaborated with other professionals to assess client needs.

Sorter

Integrity Staffing Solutions (Amazon)
Avenel, NJ
01.2015 - 01.2017
  • Provided packaging and shipping services in response to customer needs
  • Received products utilizing frequency scanning radios
  • Worked around moving mechanical parts with attention to safety standards
  • Demonstrate a positive attitude, leadership skills, and excellent quality and productivity
  • Pulled merchandise to fulfill orders to specification.

Program Clerk

Veteran Medical Center
East Orange, NJ
01.2005 - 01.2012
  • Ensured policies were verified within six-month period including: inpatient, outpatient pharmacy, mental health, and dental coverage
  • Utilized insurance verification reports.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Processed and prepared business or government forms and expense reports.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Contacted customers regarding account updates and potential problems.

Education

Bachelor of Arts (BA) - Sociology

New Jersey City University

Skills

  • SKILLS & APPLICATIONS:
  • Extensive Customer Service experience in Health Care and Commercial arena
  • Medical terminology and scheduling; Organized and detail oriented; Strong communication and analytical skills;
  • Verbal and Written Communication
  • Microsoft Office Suite (45 WPM accuracy); Applications: SMART ID, 3M, Epic, Navinet & SCI
  • Reliable & Trustworthy
  • Patient Confidentiality and Data Security
  • Team Leadership
  • Medical filing
  • Providing Information and Resources
  • Explaining Policy and Procedures
  • Conflict Resolution
  • Multitasking and Prioritization
  • Caring and Empathetic

Timeline

Sleep Lab Access Associate/Lead Scheduler

Cooperman Barnabas Medical Center
01.2017 - Current

Sorter

Integrity Staffing Solutions (Amazon)
01.2015 - 01.2017

Program Clerk

Veteran Medical Center
01.2005 - 01.2012

Bachelor of Arts (BA) - Sociology

New Jersey City University

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Sameerah Spivey