Operating Systems: Windows 10/11, Windows Server, Linux
Technology-focused professional with experience across IT support, cloud platforms, and business-facing environments. Skilled in aligning technical solutions with organizational needs through clear communication, collaboration, and adaptability.
Stakeholder Communication & Expectation Management
Cross-Functional Collaboration
Client Engagement & Relationship Building
Workflow Prioritization in Fast-Paced Environments
Leadership Development & Team Alignment
Process Improvement & Documentation
Operating Systems: Windows 10/11, Windows Server, Linux
Networking: TCP/IP, DNS, DHCP, Subnetting, Cisco Meraki
Scripting & Automation: PowerShell, Bash
Cloud Platforms: Microsoft Azure, AWS
Security & Access: Okta (SSO/MFA), Microsoft Defender, VPN/RDP
Remote Tools: Bomgar, TeamViewer, VMware, ServiceNow
Productivity & Collaboration: Microsoft 365, Google Workspace, Jira, Confluence, Teams, Slack
Data & Reporting: SQL, Tableau, HTML, GitHub
Bloomberg Market Concepts (BMC)